Aramex NZ is the New Zealand arm of the global Aramex network, having officially rebranded from Fastway Couriers New Zealand on July 1, 2020. The Fastway Couriers brand itself has a long history in New Zealand, having commenced operations in 1993. This rebranding integrated the established New Zealand domestic courier services into Aramex’s expansive global network, enhancing their capabilities for both national and international shipments.
Aramex NZ provides a comprehensive range of courier services tailored for businesses and individuals across New Zealand. Their services include:
The rebranding aimed to leverage Aramex’s international expertise and technology, improving service quality and expanding offerings for New Zealand customers. Aramex NZ operates a franchised courier system, with regional franchisees managing local operations, ensuring widespread coverage across the country.
Tracking your Aramex NZ package is designed to be straightforward, with multiple methods available to monitor your shipment’s journey.
While the Aramex NZ website is the primary method for tracking, information about a dedicated Aramex NZ mobile app for tracking or SMS tracking is not prominently featured on their official website. The most reliable methods remain the official website and reputable third-party tracking services.
For inquiries regarding Aramex NZ (formerly Fastway NZ) tracking or any other service-related questions, you can use the following contact information:
Additionally, Aramex NZ operates through a network of regional depots. Contact details for specific regional offices (e.g., Auckland, Wellington, Christchurch, etc.) are available on the “Contact Us” section of their official website, allowing for direct communication with the local teams handling your delivery.
Here are some common frequently asked questions regarding Aramex NZ tracking:
An Aramex NZ tracking number is a unique identifier assigned to your parcel when it is shipped. It allows you to monitor the progress of your shipment from dispatch to delivery. This number is typically provided by the sender or the retailer.
Tracking statuses provide updates on your parcel’s journey. Common statuses include “In Transit” (your parcel is moving through the network), “Out for Delivery” (your parcel is with a courier for delivery today), “Delivered” (the parcel has reached its destination), or “Attempted Delivery” (delivery was attempted but unsuccessful).
If your tracking information has not updated for an extended period, it could mean the parcel is in transit between depots, there’s a minor delay, or a scanning issue. It is advisable to wait 24-48 hours for the next update. If the status remains unchanged beyond this, or if you suspect an issue, contact Aramex NZ customer service with your tracking number for assistance.
If Aramex NZ attempts to deliver your parcel and no one is available to receive it, the courier will typically leave a “calling card” with instructions. This card will advise whether a re-delivery will be attempted, if the parcel has been left in a safe place, or if it needs to be collected from a local depot or agent. Follow the instructions on the card or contact your local Aramex NZ branch to arrange redelivery or pickup.