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ATS Healthcare

Telephone icon+1 1-877-694-4454

Global icon https://www.atshealthcare.ca/

ATS Healthcare Tracking Information

ATS Healthcare is a leading Canadian logistics provider specializing exclusively in temperature-controlled transportation and warehousing services for the healthcare and life sciences industries. Established in 1991, the company has built a strong reputation for its expertise in handling sensitive pharmaceutical, biotech, and medical products.

ATS Healthcare’s core mission is to provide reliable, compliant, and secure logistics solutions that meet the stringent demands of the healthcare sector. Their services are designed to ensure product integrity and patient safety by maintaining precise temperature conditions throughout the entire supply chain. The company operates a comprehensive network across Canada, enabling efficient distribution and delivery of critical healthcare shipments.

Key services offered by ATS Healthcare include:

  • Temperature-controlled Less-than-Truckload (LTL) and Full Truckload (FTL) services: For varying shipment sizes requiring specific temperature ranges.
  • Direct Drive: Expedited, dedicated transportation for urgent or critical shipments.
  • Next-Flight-Out (NFO): Time-critical air freight solutions.
  • White Glove Services: Specialized handling and delivery for high-value or delicate items.
  • Dangerous Goods Transportation: Compliance with regulations for hazardous healthcare materials.
  • Clinical Trial Logistics: Support for the complex transportation needs of clinical research.
  • Warehousing and Distribution: Strategically located facilities offering temperature-controlled storage and inventory management.

ATS Healthcare adheres to strict industry standards, including Health Canada’s Good Manufacturing Practices (GMP) and Good Distribution Practices (GDP), reinforcing its commitment to quality and regulatory compliance. Their specialized focus and extensive experience in healthcare logistics positions them as a trusted partner for pharmaceutical companies, distributors, and healthcare providers across Canada.

How to Track ATS Healthcare Packages

Tracking your ATS Healthcare package is designed to be straightforward, ensuring you stay informed about your shipment’s journey. Here are two primary methods:

1. Via the Official ATS Healthcare Website

The most direct way to track your ATS Healthcare shipment is through their official website:

  • Visit the ATS Healthcare website: Navigate to https://www.atshealthcare.ca/.
  • Locate the Tracking Section: On the homepage, typically in the header or footer, look for a prominent link such as “Shipment Tracking” or “Track a Shipment.”
  • Enter Your Tracking Number: You will be prompted to enter your ATS Healthcare tracking number. This number is typically provided by the sender or visible on your shipping confirmation. Some systems may also allow tracking via a customer reference number.
  • View Tracking Details: After entering the number, click the “Track” or “Submit” button to instantly view the current status, location, and estimated delivery information for your package.

2. Via Synctrack Tracking Tool

For a multi-courier tracking experience, you can use third-party tracking platforms like Synctrack:

  • Obtain Your Tracking Number: Ensure you have your ATS Healthcare tracking number, which is provided by the seller or shipper.
  • Visit Synctrack: Go to the Synctrack Tracking Page at https://synctrack.io/couriers/.
  • Enter Your Tracking Number: Input your ATS Healthcare tracking number into the designated tracking field.
  • Click “Track”: Click the “Track” button to view the tracking details of your ATS Healthcare shipment, often consolidated from various carrier updates.

Currently, ATS Healthcare’s official website does not prominently feature options for tracking via a dedicated mobile app or text message notifications. The primary methods remain their website and potentially third-party tracking platforms.

ATS Healthcare Tracking Contact Number

For direct inquiries regarding your ATS Healthcare shipment or general assistance, you can reach out to their customer service:

Their head office is located in Milton, Ontario, Canada.

FAQs about ATS Healthcare Tracking

1. What types of products does ATS Healthcare transport?

ATS Healthcare specializes in transporting temperature-sensitive healthcare products, including pharmaceuticals, biologics, vaccines, medical devices, and clinical trial materials, ensuring they maintain specific temperature ranges from origin to destination.

2. How do I find my ATS Healthcare tracking number?

Your ATS Healthcare tracking number is typically provided by the sender or shipper. It can often be found in the shipping confirmation email, on the shipping label, or through the online portal of the company that sent your package.

3. What should I do if my ATS Healthcare tracking information isn’t updating?

If your tracking information isn’t updating, first ensure you have entered the correct tracking number. If it’s still not updating after a reasonable period (e.g., 24-48 hours), especially after the initial pickup scan, it is advisable to contact ATS Healthcare customer service directly using the provided phone number or email for assistance.

4. What temperature ranges does ATS Healthcare support for shipments?

ATS Healthcare provides logistics solutions for various temperature ranges, including controlled room temperature (e.g., 15°C to 25°C), refrigerated (e.g., 2°C to 8°C), and frozen (e.g., -20°C or colder), utilizing specialized equipment and monitoring systems to maintain these conditions.