AU-Hawk

AU-Hawk Tracking Information

AU-Hawk (澳鹰速运), also referred to as China-Australia Logistics AU-Hawk Express, primarily operates as a cross-border logistics service provider with a strong focus on routes between China and Australia. While its official website, http://www.au-hawk.com/, is very basic and primarily functions as a tracking portal, it indicates that AU-Hawk specializes in international parcel delivery, particularly catering to e-commerce shipments between these two countries.

Information regarding AU-Hawk’s specific history or a detailed list of services beyond general international shipping (like specific service levels, customs brokerage details, or warehousing) is not extensively provided on its official homepage or dedicated “About Us” or “Services” pages, as these sections are not present. However, the company’s operational name clearly positions it as a key player in China-Australia freight and express delivery, facilitating the movement of goods for both businesses and individuals. Its service likely involves handling shipping, customs clearance, and coordination with local delivery partners in Australia to ensure last-mile delivery.

How to Track AU-Hawk Packages

Tracking your AU-Hawk packages can be done through multiple straightforward methods:

1. Via the Official AU-Hawk Website:

   • Visit the official AU-Hawk website at http://www.au-hawk.com/.
   • Locate the designated tracking input field prominently displayed on the homepage.
   • Enter your unique AU-Hawk tracking number into this field.
   • Click the “Track” or similar button (often represented by a magnifying glass icon or a simple submit button) to retrieve the latest updates on your shipment.

2. Via Synctrack Tracking Tool:

   • Synctrack provides a universal tracking solution for various couriers, including AU-Hawk.
   • First, ensure you have your AU-Hawk tracking number, which is typically provided by the seller or sender.
   • Navigate to the Synctrack Tracking Page at https://synctrack.io/couriers/.
   • Locate the tracking number input field on the page.
   • Input your AU-Hawk tracking number into this specific field.
   • Click the “Track” button to view the comprehensive tracking details and current status of your AU-Hawk shipment.

Currently, the official AU-Hawk website does not mention additional tracking methods such as dedicated mobile applications or text message services.

AU-Hawk Tracking Contact Information

For direct inquiries regarding your AU-Hawk tracking or other services, the following contact details are available and verified on their official website:

Contact Phone Number: +86 13778832150
Email Address: [email protected]

Please note that an explicit office location or physical address is not publicly listed on their main website.

FAQs about AU-Hawk Tracking

Here are some frequently asked questions about AU-Hawk tracking:

How do I obtain my AU-Hawk tracking number?
Your AU-Hawk tracking number is typically provided by the seller or the sender of your parcel at the time of shipment. This unique identifier is essential for tracking your package’s journey.

What should be done if the AU-Hawk tracking status has not updated for a long time?
If your AU-Hawk tracking status remains unchanged for an extended period, it might indicate a delay in transit, customs clearance processes, or a temporary scanning gap. It is advisable to allow a few extra business days for the status to update. If the delay persists, contacting AU-Hawk customer service directly using the provided contact number or email is recommended.

How long does AU-Hawk shipping typically take?
The delivery time for AU-Hawk shipments can vary significantly depending on the specific service chosen, the origin and destination locations (e.g., specific cities in China and Australia), customs procedures, and unforeseen circumstances like weather or peak seasons. General international express shipping times usually range from several days to a few weeks.

What steps should be taken if an AU-Hawk package is lost or damaged?
In cases of a lost or damaged AU-Hawk package, it is crucial to immediately contact the sender or the merchant from whom the item was purchased. They are usually responsible for initiating an investigation or claim with AU-Hawk. Provide your AU-Hawk tracking number and all relevant details of the issue to facilitate the process.

Does AU-Hawk provide international tracking visibility?
Yes, AU-Hawk provides international tracking visibility. As a logistics provider specializing in China-Australia routes, its tracking system allows customers to monitor their parcels as they move through various stages of the international shipping process, including transit between countries and into the destination country.