AUS

AUS Tracking Information: Company Profile and Services

AUS Express, officially known as Shenzhen AUS International Logistics Co., Ltd. (深圳奥速国际物流有限公司), was established in 2008 with its headquarters located in Shenzhen, China. The company specializes in providing comprehensive cross-border e-commerce logistics and international freight forwarding solutions.

AUS aims to offer integrated logistics services, leveraging its expertise in various aspects of the supply chain. Its service network extends to key economic hubs within China, including offices in Guangzhou, Shanghai, Yiwu, and Dongguan, in addition to its Shenzhen base.

Key services offered by AUS Express include:

• International Express Delivery: Expedited shipping services for global destinations.
• International Air Freight: Air cargo solutions for time-sensitive shipments.
• International Sea Freight: Ocean cargo services for larger, less urgent consignments.
• Warehousing and Logistics: Storage, inventory management, and distribution services.
• E-commerce Logistics Solutions: Specialized services supporting online businesses, including FBA (Fulfillment by Amazon) logistics.
• Customs Clearance: Assistance with import and export customs procedures.
• Overseas Last-Mile Delivery: Ensuring packages reach their final destination internationally.
• Dedicated Shipping Lines: Operating specialized routes such as China-Europe and China-America lines.

How to Track AUS Packages

Tracking an AUS package can be done efficiently through several methods:

1. Via the Official AUS Express Website:

   • Navigate to the official AUS Express website at http://www.asusexp.com/.
   • Locate the tracking search bar, usually prominently displayed on the homepage.
   • Enter your unique AUS tracking number into the designated field.
   • Click the “Track” or equivalent button to view the real-time status and history of your shipment.

2. Via Synctrack Tracking Tool:

   • Tracking your AUS Express package is simple and efficient using the Synctrack platform.
   • Obtain Your Tracking Number: Ensure you have your AUS tracking number, which is provided by the sender.
   • Visit Synctrack: Go to the Synctrack Tracking Page at https://synctrack.io/couriers/.
   • Enter Your Tracking Number: Input your AUS tracking number in the designated field.
   • Click “Track”: Click the “Track” button to view the tracking details of your shipment.

Currently, the official AUS Express website does not explicitly mention tracking options via mobile applications or text message services.

AUS Tracking Contact Information

For inquiries regarding AUS tracking or other services, customers can reach out through the following contact details:

• Email Address:

  • General Inquiries: [email protected]

• Contact Phone Numbers:

  • Shenzhen Headquarters: 0755-23000676, 0755-23000679
  • Guangzhou Office: 020-36080351

• Head Office Location:

  • No. 1, Building 2, Huaide Cuihai Industrial Park, Fuyong Street, Bao’an District, Shenzhen, China.

FAQs about AUS Tracking

1. How do I find my AUS tracking number?
   Your AUS tracking number is typically provided by the seller or sender of your package at the time of shipment. It is a unique identifier used to monitor your parcel’s journey. Check your order confirmation, shipping notification email, or contact the sender directly if you cannot locate it.

2. What should I do if my AUS tracking information is not updating?
   If your AUS tracking information isn’t updating, first allow 24-48 hours for the initial scan to appear. If it still doesn’t update after this period, it could indicate a delay, a missed scan, or an issue with the tracking number. It is advisable to contact AUS customer service with your tracking number for further assistance.

3. Does AUS Express offer international shipping?
   Yes, AUS Express specializes in international logistics, offering services such as international express delivery, air freight, and sea freight to various destinations worldwide, particularly focusing on China-Europe and China-America routes.

4. Can I change the delivery address of my AUS package?
   Changing the delivery address for an AUS package after it has been shipped can be challenging and may not always be possible due to security and logistical reasons. It is recommended to contact AUS customer service as soon as possible to inquire about potential options, providing your tracking number and details of the requested change.