Azerbaijan Post

Azerbaijan Post Tracking Information

Azerbaijan Post (Azərpoçt), the national postal operator of Azerbaijan, has a history spanning over two centuries, with modern services rooted in reforms since 1999. Established as a state-owned enterprise, it operates under the Ministry of Digital Development and Transport, managing 1,497 post offices and providing domestic and international logistics, financial services, and e-government solutions. Key highlights include:

• Historical Legacy: Postal services began in 1818 with the first office in Ganja, evolving through Soviet-era infrastructure to become a UPU member (1993) and regional e-commerce hub.

• Modern Services: Offers EMS (Express Mail Service), parcel tracking, money transfers, utility payments, and digital solutions like the Shebeke service centers (10 locations nationwide) for integrated government and financial services.

• Innovations: Implements IPS.Post and Global Monitoring Systems for real-time tracking, alongside partnerships with Silk Way Airlines for international e-commerce logistics.

For comprehensive details, visit the official Azerbaijan Post website, which outlines tariffs, service networks, and philatelic products.

How to Track Azerbaijan Post Packages

Method 1: Official Azerbaijan Post Website

1. Navigate to the tracking portal on the Azerbaijan Post website.

2. Enter the 13-20 character tracking number (e.g., RT123456785AZ).

3. View real-time updates on shipment stages, including customs clearance and delivery.

Method 2: Synctrack Tracking Tool

1. Obtain the tracking number provided by the sender.

2. Visit Synctrack’s Tracking Page.

3. Input the tracking number to auto-detect the carrier and retrieve status updates.

Additional Methods:

• SMS Alerts: Some services offer SMS updates; inquire at local post offices for availability.

Azerbaijan Post Tracking Contact Information

For inquiries or assistance:

• Phone: Customer support hotline (012) 493-56-00 (available 24/7).

• Email: Submit queries via the contact form on the Azerbaijan Post portal.

• Office Location: Headquarters at 10 Independence Avenue, Baku, Azerbaijan.

FAQs About Azerbaijan Post Tracking

Q1: What does an Azerbaijan Post tracking number look like?

A: Formats vary (e.g., CA123456785AZ for standard parcels, EE123456785AZ for EMS), typically combining letters and numbers.

Q2: How long do international shipments take?

A: Delivery ranges from 7–14 days for EMS to 15–45 days for standard parcels, depending on destination and customs.

Q3: What if my package is delayed in customs?

A: Track via the official portal for updates like “Held in Customs.” Delays often resolve within 1–2 weeks; contact Azerbaijan Post for specific guidance.

Q4: Can I track a package without a tracking number?

A: No—tracking numbers are mandatory. Retrieve them from shipping receipts, retailer confirmations, or sender records.

Q5: How to resolve missing or incorrect tracking updates?

A: Allow 24–48 hours for system synchronization. Persistent issues require contacting customer support via phone or email