BEST Inc. (百世集团) is a leading integrated smart supply chain solutions and logistics services provider in China. Founded in 2007 and headquartered in Hangzhou, the company has rapidly grown to become a prominent player in the logistics industry, leveraging technology and digitalization to offer comprehensive services. BEST Inc. was listed on the New York Stock Exchange (NYSE: BEST), underscoring its significant presence and operational scale.
The company’s core mission revolves around empowering businesses and improving lives through innovative logistics solutions. BEST Inc. operates a diverse portfolio of services designed to meet various logistical needs, including:
- BEST Express (快递): Focused on fast and reliable parcel delivery across a vast network.
- BEST Freight (快运): Specializing in less-than-truckload (LTL) and full truckload (FTL) services for heavier and bulkier shipments.
- BEST Supply Chain (供应链): Providing integrated warehousing, distribution, and customized supply chain management solutions.
- BEST Cloud (优链云): Offering cloud-based SaaS solutions to optimize logistics operations.
- BEST Store+ (百世店加): An integrated platform supporting retail stores, often serving as last-mile delivery points.
- BEST International (国际): Extending its network for cross-border logistics and global shipping, with operations in several Southeast Asian countries like Thailand, Vietnam, Malaysia, and Singapore, amongst others.
- BEST Financial (金融): Providing supply chain finance services.
BEST Inc.’s commitment to innovation and its extensive logistics network are central to its ability to provide efficient and trackable services, catering to a wide range of customers from individual consumers to large enterprises.
How to Track Best Inc. Packages
Tracking a Best Inc. package is straightforward, with multiple options available to keep customers informed about their shipment’s journey.
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Via the Official Best Inc. Website:
The most direct method is through the official Best Inc. website.
- Navigate to https://www.800best.com/.
- On the homepage, locate the “货物追踪” (Cargo Tracking) section.
- Enter your Best Inc. tracking number in the designated “运单号” (Waybill Number) input field.
- Click the “查询” (Query) button to view the real-time status and detailed tracking history of your package.
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Via Synctrack Tracking Tool:
Synctrack provides a convenient platform for tracking various couriers, including Best Inc. shipments.
- Ensure you have your Best Inc. tracking number, typically provided by the sender.
- Visit the Synctrack Tracking Page at https://synctrack.io/couriers/.
- Input your Best Inc. tracking number into the designated tracking field.
- Click the “Track” button to access the latest tracking details for your package.
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Other Potential Methods:
While the official website and third-party aggregators are primary, Best Inc. may also offer other tracking functionalities depending on the service or region:
- Mobile App: Some logistics providers offer dedicated mobile applications for tracking and managing shipments. Check the Best Inc. website or app stores for a potential official app.
- Customer Service: In some cases, contacting Best Inc.’s customer service directly with your tracking number can provide detailed updates, especially for complex or delayed shipments.
For inquiries related to Best Inc. tracking or other services, customers can reach out through the following channels:
- Customer Service Hotline: +86 400-880-1008
- Email: While a general customer service email is not prominently displayed on their main contact page, it is recommended to first utilize the phone number or the online inquiry forms available on their website for direct support. Specific service divisions may have dedicated contact emails.
- Office Location: The Best Inc. headquarters is located in Hangzhou, China.
FAQs about Best Inc. Tracking
How long does it take for Best Inc. tracking information to update?
Best Inc. tracking information typically updates within a few hours of a new scan event, such as pickup, sorting, or delivery. However, during peak seasons or due to unforeseen logistical challenges, there might be slight delays in updates.
What should I do if my Best Inc. tracking number is not working?
If your Best Inc. tracking number shows no results or an error, first double-check that you have entered the correct number without any typos. It’s also possible that the package has just been picked up, and it may take a few hours for the tracking information to become active in the system. If the issue persists after 24 hours, it is advisable to contact the sender or Best Inc. customer service.
What do different Best Inc. tracking statuses mean?
Common Best Inc. tracking statuses include “Picked Up,” “In Transit,” “Arrived at Sort Facility,” “Out for Delivery,” and “Delivered.” “In Transit” indicates the package is moving through the network. “Out for Delivery” means it’s on its way to the final destination. Detailed explanations for specific statuses can often be found on the tracking page or by contacting customer service.
Can I change the delivery address of my Best Inc. package after it has shipped?
Changing the delivery address for a Best Inc. package after it has been shipped can be challenging and is often subject to Best Inc.’s policies and the package’s current status. It’s best to contact Best Inc. customer service as soon as possible with your tracking number to inquire about the possibility and procedures for an address change or redirection.
+86 400-880-1008 