Better Trucks is a technology-driven logistics company specializing in efficient, cost-effective, and sustainable last-mile delivery services. Founded in 2020 by Andy Choi, their mission is to provide an alternative to traditional carriers by leveraging technology to optimize delivery routes and processes. They focus on delivering packages directly from warehouses to consumers, often bypassing traditional shipping hubs to offer faster service, including next-day and same-day delivery options.
The company aims to enhance the e-commerce delivery experience by offering improved transparency and flexibility. Better Trucks positions itself as a partner for businesses seeking to reduce shipping costs, increase delivery speed, and improve customer satisfaction through reliable last-mile solutions. Their services primarily cater to businesses, enabling them to offer competitive shipping options to their customers across various service areas.
Tracking Better Trucks packages is designed to be straightforward, offering transparency regarding shipment status.
Additional tracking methods like a dedicated mobile application or text message updates are not explicitly highlighted on their main website as primary tracking tools for individual consumers. Tracking primarily occurs through their online portals.
For inquiries related to Better Trucks tracking or other services, customers can utilize the following contact details:
A Better Trucks tracking number is a unique identifier assigned to each package shipped through their network. It allows senders and recipients to monitor the shipment’s journey from dispatch to delivery.
Better Trucks specializes in expedited delivery services. Depending on the service chosen by the sender and the destination, deliveries can range from same-day to next-day or within a few business days for standard services.
If Better Trucks tracking information is not updating, it is advisable to wait for a few hours as there might be a delay in system updates. If the status remains unchanged for an extended period (e.g., 24-48 hours), contact Better Trucks customer service using the provided phone number for assistance.
First, check around your delivery location, including porches, side doors, or with neighbors. If the package is still missing after checking, contact Better Trucks customer service immediately with your tracking number to report the issue and initiate an investigation.