Enjoy 3 months of Shopify for $1/month ✨

Courier logo

Better Trucks

Better Trucks Tracking Information

Better Trucks is a technology-driven logistics company specializing in efficient, cost-effective, and sustainable last-mile delivery services. Founded in 2020 by Andy Choi, their mission is to provide an alternative to traditional carriers by leveraging technology to optimize delivery routes and processes. They focus on delivering packages directly from warehouses to consumers, often bypassing traditional shipping hubs to offer faster service, including next-day and same-day delivery options.

The company aims to enhance the e-commerce delivery experience by offering improved transparency and flexibility. Better Trucks positions itself as a partner for businesses seeking to reduce shipping costs, increase delivery speed, and improve customer satisfaction through reliable last-mile solutions. Their services primarily cater to businesses, enabling them to offer competitive shipping options to their customers across various service areas.

How to Track Better Trucks Packages

Tracking Better Trucks packages is designed to be straightforward, offering transparency regarding shipment status.

  1. Via the Official Better Trucks Website:

    1. Navigate to the official Better Trucks website: https://www.bettertrucks.com/.
    2. Look for a prominent “Track” or “Tracking” section, typically located on the homepage or in the navigation menu.
    3. Enter your Better Trucks tracking number into the designated field.
    4. Click the “Track” or “Submit” button to view the real-time status and progress of your package.
  2. Via Synctrack Tracking Tool:

    1. Obtain your Better Trucks tracking number, which is usually provided by the sender or merchant.
    2. Visit the Synctrack Tracking Page: https://synctrack.io/couriers/.
    3. Enter your Better Trucks tracking number into the input field.
    4. Click the “Track” button to retrieve the detailed tracking information for your Better Trucks shipment.

Additional tracking methods like a dedicated mobile application or text message updates are not explicitly highlighted on their main website as primary tracking tools for individual consumers. Tracking primarily occurs through their online portals.

Better Trucks Tracking Contact Information

For inquiries related to Better Trucks tracking or other services, customers can utilize the following contact details:

  • Phone Number: 1-844-413-2388
  • Email Address: The official website does not publicly list a general customer service email address for tracking inquiries. Instead, it directs inquiries to specific department emails if applicable or suggests using their contact form. For general inquiries, using the provided phone number is the most direct method.
  • Office Location: While Better Trucks operates across various service areas, their primary corporate presence and mailing address are not publicly listed on their website. They emphasize their distributed network and focus on local last-mile operations.

FAQs about Better Trucks Tracking

What is a Better Trucks tracking number?

A Better Trucks tracking number is a unique identifier assigned to each package shipped through their network. It allows senders and recipients to monitor the shipment’s journey from dispatch to delivery.

How long does Better Trucks delivery typically take?

Better Trucks specializes in expedited delivery services. Depending on the service chosen by the sender and the destination, deliveries can range from same-day to next-day or within a few business days for standard services.

What should be done if Better Trucks tracking information is not updating?

If Better Trucks tracking information is not updating, it is advisable to wait for a few hours as there might be a delay in system updates. If the status remains unchanged for an extended period (e.g., 24-48 hours), contact Better Trucks customer service using the provided phone number for assistance.

What if my Better Trucks package is marked as delivered but not received?

First, check around your delivery location, including porches, side doors, or with neighbors. If the package is still missing after checking, contact Better Trucks customer service immediately with your tracking number to report the issue and initiate an investigation.