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BEX

Telephone icon+381 069 640 640

Global icon https://www.bex.rs/

BEX Tracking Information

BEX Express is a Serbian courier service company specializing in parcel delivery. Established with a focus on providing efficient and reliable logistics solutions, BEX has grown to become a significant player in the domestic delivery market within Serbia. The company aims to connect businesses and individuals across the country through its extensive network and diverse range of services.

Their core services include:

  • Express Parcel Delivery: Fast and reliable delivery of parcels of various sizes and weights.
  • Cash on Delivery (COD): A service allowing recipients to pay for their goods upon delivery, ensuring secure transactions for e-commerce businesses.
  • Freight Transport: Handling larger shipments and palletized goods for businesses.
  • Return Services: Facilitating the return of goods for customers and businesses.
  • Insurance Options: Offering possibilities to insure shipments against loss or damage.

BEX leverages a modern fleet and a network of distribution centers to ensure timely and secure transportation of goods. Their commitment is centered on customer satisfaction, operational efficiency, and expanding their service offerings to meet the evolving demands of the logistics sector in Serbia.

How to Track BEX Packages

Tracking your BEX package is straightforward, with multiple methods available to monitor your shipment’s journey.

  1. Via the Official BEX Website:
    • Visit the official BEX website at https://www.bex.rs/.
    • Locate the tracking field, which is usually prominently displayed on the homepage. It might be labeled “Pratite pošiljku” or “Praćenje pošiljke.”
    • Enter your BEX tracking number into the designated input box.
    • Click the “Track” or “Prati” button to view the current status and history of your shipment.
  2. Via Synctrack Tracking Tool:
    • Obtain your BEX tracking number, which is provided by the sender.
    • Visit the Synctrack Tracking Page at https://synctrack.io/couriers/.
    • Input your BEX tracking number in the designated field.
    • Click the “Track” button to view the tracking details of your BEX shipment.
  3. Other Potential Methods (if available):
    • Customer Service: In some cases, if direct online tracking is not yielding results, contacting BEX customer service with your tracking number can provide manual updates.
    • Mobile Application: While less common for all couriers, some may offer a dedicated mobile application for tracking and managing shipments. Check the BEX website for information regarding any official mobile apps.

BEX Tracking Contact Number

For direct inquiries or assistance with BEX tracking, you can reach out to their customer support:

Their main office is located in Serbia. For more detailed office locations or operational hours, it is recommended to visit the “Kontakt” or “Contact Us” section on their official website.

FAQs about BEX Tracking

1. What if my BEX tracking number is not working?

If your BEX tracking number is not providing results, first ensure you have entered it correctly without any extra spaces or characters. It might take a few hours for a newly dispatched package’s tracking information to become active in the system. If the issue persists, contact BEX customer service with your tracking number for assistance.

2. How long does BEX delivery usually take?

BEX delivery times typically depend on the origin and destination within Serbia, as well as the specific service chosen (e.g., standard express). Generally, domestic deliveries are completed within 1-3 business days. For precise estimates, refer to the service details provided by the sender or contact BEX directly.

3. Can I change the delivery address of my BEX package?

Changing the delivery address for a BEX package after it has been dispatched can be complex and may not always be possible. It is best to contact BEX customer service as soon as possible with your tracking number and the new address details. They will inform you if a change is feasible and what steps are required.

4. What should I do if my BEX package is delayed or lost?

If your BEX package experiences significant delays beyond the expected delivery window, or if the tracking status indicates a potential loss, contact BEX customer service immediately. Provide your tracking number and details of the issue. They will initiate an investigation to locate your shipment or advise on the next steps for resolution.