BIG Smart is a technology company specializing in last mile logistics within Mexico. Founded with the aim of simplifying package delivery processes, BIG Smart leverages technology and innovation to optimize and track shipments from their origin to their final destination. The company provides a robust platform that integrates routes, drivers, and real-time tracking capabilities.
BIG Smart’s services are designed for E-commerce businesses, online marketplaces, and companies of all sizes that require efficient and reliable delivery solutions. Their primary service area covers the Metropolitan Area of Mexico City and its surroundings.
Key services offered by BIG Smart include:
All these solutions are supported by their integrated tracking system, ensuring transparency and control over the delivery process.
Tracking a BIG Smart package is straightforward, with multiple options available to monitor your shipment’s progress.
The most direct method to track a BIG Smart package is through their official website.
Another efficient way to track your BIG Smart package is by utilizing universal tracking platforms like Synctrack.
Currently, BIG Smart’s official website primarily highlights tracking through their web portal. There is no public information on additional tracking methods such as a dedicated mobile application or SMS notifications.
For inquiries regarding BIG Smart tracking or other services, customers can reach out through the following contact details:
Here are some frequently asked questions regarding BIG Smart tracking:
How can I track my BIG Smart package?
BIG Smart packages can be tracked by visiting the BIG Smart official website at https://bigsmart.mx/ and entering the tracking number in the “Rastrea tu paquete” section. Alternatively, third-party tracking platforms like Synctrack can also be used.
What information do I need to track my BIG Smart shipment?
To track a BIG Smart shipment, only the unique tracking number provided by the sender or merchant is required.
What should I do if my BIG Smart tracking status has not updated?
If the tracking status for a BIG Smart package has not updated for an extended period, it is recommended to contact BIG Smart customer support at +52 55 8880 0955 or via email at [email protected] for assistance.
Does BIG Smart offer real-time tracking for all its services?
Yes, BIG Smart’s technology platform incorporates tracking across all its logistic solutions, including Same Day, Next Day, Scheduled, and On Demand deliveries, enabling users to monitor their packages from origin to destination.