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BIG Smart

Telephone icon+52 55 8880 0955

Global icon https://bigsmart.mx/

BIG Smart Tracking Information

BIG Smart is a technology company specializing in last mile logistics within Mexico. Founded with the aim of simplifying package delivery processes, BIG Smart leverages technology and innovation to optimize and track shipments from their origin to their final destination. The company provides a robust platform that integrates routes, drivers, and real-time tracking capabilities.

BIG Smart’s services are designed for E-commerce businesses, online marketplaces, and companies of all sizes that require efficient and reliable delivery solutions. Their primary service area covers the Metropolitan Area of Mexico City and its surroundings.

Key services offered by BIG Smart include:

  • Same Day delivery: Shipments are delivered on the same day they are dispatched.
  • Next Day delivery: Packages are delivered on the next business day.
  • Scheduled delivery: Deliveries can be arranged for specific time slots.
  • On Demand delivery: Provides immediate, on-demand delivery services.

All these solutions are supported by their integrated tracking system, ensuring transparency and control over the delivery process.

How to Track BIG Smart Packages

Tracking a BIG Smart package is straightforward, with multiple options available to monitor your shipment’s progress.

  1. Via the Official BIG Smart Website:

    The most direct method to track a BIG Smart package is through their official website.

    • Visit the BIG Smart official website at https://bigsmart.mx/.
    • Locate the “Rastrea tu paquete” (Track your package) section, typically prominent on the homepage.
    • Enter your unique tracking number into the designated input field.
    • Click the “Rastrear” (Track) button to view the current status and detailed journey of your shipment.
  2. Via Synctrack Tracking Tool:

    Another efficient way to track your BIG Smart package is by utilizing universal tracking platforms like Synctrack.

    • Ensure you have your BIG Smart tracking number, which is provided by the sender.
    • Go to the Synctrack Tracking Page: https://synctrack.io/couriers/.
    • Input your tracking number in the designated field.
    • Click the “Track” button to retrieve the tracking details of your shipment.

Currently, BIG Smart’s official website primarily highlights tracking through their web portal. There is no public information on additional tracking methods such as a dedicated mobile application or SMS notifications.

What is BIG Smart Tracking Contact Information

For inquiries regarding BIG Smart tracking or other services, customers can reach out through the following contact details:

  • Contact Phone Number: +52 55 8880 0955
  • Email Address: [email protected]
  • Office Location: Av. Patriotismo 724, Ciudad de los Deportes, Benito Juárez, 03710 Ciudad de México, CDMX.

FAQs about BIG Smart Tracking

Here are some frequently asked questions regarding BIG Smart tracking:

  1. How can I track my BIG Smart package?
    BIG Smart packages can be tracked by visiting the BIG Smart official website at https://bigsmart.mx/ and entering the tracking number in the “Rastrea tu paquete” section. Alternatively, third-party tracking platforms like Synctrack can also be used.

  2. What information do I need to track my BIG Smart shipment?
    To track a BIG Smart shipment, only the unique tracking number provided by the sender or merchant is required.

  3. What should I do if my BIG Smart tracking status has not updated?
    If the tracking status for a BIG Smart package has not updated for an extended period, it is recommended to contact BIG Smart customer support at +52 55 8880 0955 or via email at [email protected] for assistance.

  4. Does BIG Smart offer real-time tracking for all its services?
    Yes, BIG Smart’s technology platform incorporates tracking across all its logistic solutions, including Same Day, Next Day, Scheduled, and On Demand deliveries, enabling users to monitor their packages from origin to destination.