BOX NOW

BOX NOW Tracking Information

BOX NOW, established in 2021 by Velocity Partners, operates as a pioneering last-mile delivery service in Greece. A member of the Skroutz group, it specializes in automated parcel delivery and pickup through an extensive network of 24/7 self-service Lockers. The company’s core service offers fast, flexible, and economical shipping solutions for both businesses and consumers, emphasizing convenience, security, and environmental sustainability. BOX NOW aims to continually expand its comprehensive network across Greece, providing accessible parcel services at any time.

How to Track BOX NOW Packages

Tracking a BOX NOW parcel is straightforward, with several methods available to monitor its journey.

• Via BOX NOW Official Website:
  • Navigate to the official BOX NOW website: https://boxnow.gr/.
  • Locate the “TRACK YOUR PARCEL” (ΑΝΑΖΗΤΗΣΗ ΠΑΡΑΓΓΕΛΙΑΣ) section, typically found prominently on the homepage.
  • Enter the BOX NOW tracking number (provided by the sender) into the designated field.
  • Click the search or track button to view the current status and delivery details of the shipment.
• Via Synctrack Tracking Tool:
  • Ensure the BOX NOW tracking number from the sender is available.
  • Navigate to the Synctrack Tracking Page: https://synctrack.io/couriers/.
  • Input the tracking number into the specified field.
  • Click the “Track” button to display the shipment’s details.
• Via BOX NOW Mobile Application:
  • The BOX NOW App is available for download on mobile app stores. This application provides a convenient way to track parcels, manage deliveries, and access locker information directly from a smartphone.
• Via SMS/Email Notifications:
  • Customers receive SMS and/or email notifications with a unique 6-digit PIN code once their parcel has arrived and is available for pickup at the chosen BOX NOW Locker. These notifications serve as real-time updates on the delivery status.

BOX NOW Tracking Contact Number

For inquiries or assistance regarding BOX NOW tracking, customers can reach out through the following contact details:

• Phone Number: +30 211-100 5304
• Email Address: [email protected]
• Office Location: Kifissou Ave 98, PC 12132, Peristeri, Greece

FAQs about BOX NOW Tracking

1. How long does it take for a BOX NOW parcel to be delivered?
   Delivery typically occurs within 24 hours for mainland Greece, 48 hours for islands, and up to 72 hours for remote areas.
2. How will a customer be notified when their parcel arrives at the BOX NOW Locker?
   An SMS and/or email containing a unique 6-digit PIN code is sent to the recipient once the parcel is available at the chosen BOX NOW Locker.
3. How long will a parcel remain in a BOX NOW Locker?
   Parcels remain in the Locker for 48 hours from the time of arrival notification. This period can be extended by an additional 24 hours via a link provided in the SMS notification.
4. What happens if a parcel is not picked up from the BOX NOW Locker within the designated timeframe?
   If a parcel is not collected within the 48-hour period (or the extended 72-hour period), it is returned to BOX NOW’s facilities and subsequently sent back to the original sender.
5. What should be done if a BOX NOW tracking number does not work?
   If a BOX NOW tracking number does not display information or appears invalid, it is recommended to contact BOX NOW customer service for assistance.