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BRT Bartolini

BRT Bartolini tracking information

BRT S.p.A. (formerly Bartolini), founded in 1928 in Bologna by Divo Bartolini, is a leading Italian express courier and logistics provider. Renamed BRT in 2011, the company joined the DPDgroup in 2016 and, since August 2019, has been 85 % owned by La Poste while retaining an Italian management presence. With over 200 branches and 10 000+ BRT-fermopoint pickup locations across Italy, BRT delivers 24–48 hour domestic and 48–72 hour European shipments, plus international road and air freight via the Geopost network. Certified to highest standards of quality, safety and environment, the company serves both consumer and e-commerce markets through its myBRT digital platform and a full suite of value-added options (delivery modifications, COD, POD imaging, warehousing, API integration).

How to Track BRT Bartolini Packages

  1. Official BRT tracking

    • On the BRT homepage (brt.it), enter the 14-digit BRTcode in the “Where is my shipment” box.

    • View real-time status, transit history and delivery estimates; modify delivery date, time or pickup point if allowed.

  2. Synctrack Tracking tool

    • Go to synctrack.io/couriers/ and select BRT Bartolini tracking.

    • Input the BRTcode and click Track to see consolidated updates from BRT and partner networks.

  3. myBRT mobile app & portal

    • Download the myBRT app for iOS or Android, or sign in at mybrt.it.

    • Save shipments to your profile, enable push/SMS/email alerts, and manage deliveries on the go.

  4. Email and SMS notifications

    • After tracking a shipment online or in myBRT, choose Email Updates or SMS Alerts.

    • Receive automated status changes, delivery confirmations and proof-of-delivery images.

What is BRT Bartolini contact number

  • General enquiries phone: +39 039 665 72520

  • General email: [email protected]

  • Registered office: Via Enrico Mattei 42, 40138 Bologna (BO), Italy

  • Milan centre: Foro Buonaparte 67, 20121 Milano, Italy

Local branch contacts can be found via the “Search for a branch” tool on the BRT website to obtain specific regional phone numbers and opening hours.

FAQs about BRT Bartolini tracking

Q1. What is the BRT code?

A 14-digit identifier assigned to every shipment, printed on the waybill or sent via SMS/email, used for all tracking and delivery management functions.

Q2. How does track and tracing work?

Enter the BRTcode on the BRT homepage or click the direct link sent in shipment notifications to access status and shipment modification options.

Q3. Can a delivery address be changed?

Yes. On the tracking page, enter the security code along with the BRTcode (if authorized by the sender) to change address, date, time slot or switch to a BRT-fermopoint.

Q4. What happens if delivery is attempted when recipient is absent?

A notification coupon is left, and BRT makes a new delivery attempt the next business day. Recipient can also modify delivery via the BRTcode box online.

Q5. What are standard delivery times?

Domestic shipments are typically delivered within 24–48 hours. European road shipments arrive within 48–72 hours; air freight times vary by destination.