Buffalo International Logistics is a specialized China-Africa online trade logistics service provider. The company focuses on delivering cost-effective, one-stop logistics and distribution solutions for cross-border e-commerce between China and Africa, as well as within Africa. Buffalo operates with a business model similar to leading logistics providers, featuring self-built warehouses, self-operated trunk transportation, and a proprietary information system.
Key services include:
International Air Freight: Cost-effective air freight for bulk cargo (over 20kg), covering all of South Africa with a focus on security and timely delivery.
International Sea Freight: Tailored for large shipment volumes, offering lower costs and comprehensive management for long-distance logistics.
Overseas Warehouses: Over 35,500m² of warehouse space across South Africa, ensuring safe, stable, and efficient storage and distribution for cross-border e-commerce.
Local Delivery: Extensive logistics network and large overseas warehouses provide door-to-door, hub pickup, and appointment pickup services throughout South Africa, boasting a delivery success rate over 99%.
Buffalo’s infrastructure includes a 25,000m² sorting center, a 6,500m² bonded warehouse, and a fleet of 300 transport vehicles, ensuring reliable and scalable logistics solutions.
1. Via the Official Buffalo Website:
Visit the Buffalo official website: https://www.buffaloex.com/index.html
Locate the tracking support section, usually accessible from the homepage.
Enter your Buffalo tracking number in the provided field to view the latest shipment status and delivery updates.
2. Using the Synctrack Tracking Tool:
Access the Synctrack Tracking Page: https://synctrack.io/couriers/
Input your Buffalo tracking number in the designated field.
Click the “Track” button to instantly see the real-time tracking details for your shipment.
Additional Methods:
Buffalo may offer tracking support via customer service. For assistance, contact their support team using the details provided on their website.
For orders starting with “BUFEX-“, tracking may be available via the ZA-BUFFALO platform, as indicated on their site.
Customer Service Phone Number: +27 10 880 5552 (South Africa)
Email: [email protected]
Office Location: 6 Platinum Drive, Longmeadow Business Estate, Modderfontein, Johannesburg, South Africa
Refer to the “Contact Us” section on the Buffalo website for the most up-to-date and region-specific contact details.
1. How can a Buffalo package be tracked?
Packages can be tracked by entering the tracking number on the Buffalo official website or by using the Synctrack tracking tool.
2. What should be done if the tracking number is not recognized?
Verify the tracking number format. If issues persist, contact Buffalo customer support for further assistance.
3. How often is tracking information updated?
Tracking details are updated in real-time as the shipment moves through the logistics network.
4. What if the order number starts with “BUFEX-“?
For orders with “BUFEX-“, tracking should be done through the ZA-BUFFALO platform as indicated by Buffalo.
5. What information is required to track a Buffalo shipment?
The unique Buffalo tracking number assigned to the shipment is necessary to access tracking updates.