Canada Post

Canada Post tracking information

Canada Post Corporation traces its roots to 1867, originally operating as the Post Office Department under the name Royal Mail Canada. In 1981, the organization evolved into its current form under the Canada Post Corporation Act, becoming a Crown corporation with a federal mandate to deliver mail and parcels to every address in Canada. Today, Canada Post operates one of the largest retail networks in the country, with over 6,200 post offices and a workforce of approximately 72,000 employees. Services range from traditional letter mail to express parcel delivery, e-commerce logistics, and value-added options such as FlexDelivery™, Epost®, and commercial shipping solutions designed for businesses of all sizes.

How to Track Canada Post Packages

1. Official Canada Post website

   • Navigate to the Track a package tool at canadapost.ca/track.

   • Enter the tracking number provided on the shipping receipt or confirmation email.

   • View real-time updates on location, status changes, and estimated delivery dates.

2. Synctrack Tracking tool

   • Visit synctrack.io/couriers/ and select Canada Post tracking.

   • Input the Canada Post tracking number into the search field.

   • Click Track to retrieve up-to-date shipment details aggregated from multiple courier systems.

3. Canada Post mobile app

   • Download the free Canada Post app for iOS or Android.

   • Use automatic tracking to add shipments linked to name and address without manual entry.

   • Enable push, SMS, or email notifications for delivery alerts and status changes.

4. Delivery notification services

   • Sign in to a Canada Post personal or business account online.

   • After tracking a package, select Get text notifications or Get email notifications.

   • Follow prompts to confirm mobile number or add up to four email addresses for updates.

What is the difference between tracking on SyncTrack and Canada Post?

Looking for a seamless way to monitor your shipments? Try SyncTrack, the advanced package tracking platform that integrates 500+ global carriers. With SyncTrack, you gain access to real-time, end-to-end tracking insights to streamline your logistics and stay informed at every step.

For consumers:

Use SyncTrack to effortlessly track your parcels with a clean, intuitive interface. Our platform translates complex tracking data into easy-to-understand updates. Plus, you can track multi orders from multi carriers only by Synctrack.

For sellers and businesses:

SyncTrack offers powerful tools to optimize your operations. Leverage our API and Shopify Order Tracking App, and automated alerts to manage bulk shipments, reduce customer inquiries, and enhance delivery transparency. SyncTrack’s dashboard centralizes tracking for all your orders, saving time and improving efficiency.

What is Canada Post contact number

• Toll-free phone (within Canada): 1-866-607-6301

• International callers: +1-416-979-3033

• General inquiries email: for mobile app feedback and technical support, [email protected]

• Head office address: 2701 Riverside Drive, Ottawa, ON K1A 0B1

FAQs about Canada Post tracking

Q1. How long does it take for tracking information to appear?

Tracking details typically populate within 24 hours of shipment drop-off, though international and customs processing may add delays.

Q2. Why is the tracking status not updating?

Status updates depend on scan events at processing centres. If scans are missed or delayed, check again after a few hours or contact customer service.

Q3. What do the different tracking statuses mean?

• “In transit”: Package is moving between facilities.

• “Out for delivery”: Courier has the item and will deliver that day.

• “Delivered”: Drop-off has occurred; check for a delivery notice card if not received.

Q4. Can text or email alerts be turned off?

Yes. Sign in to your Canada Post account or open the mobile app and disable notifications via your profile settings.

Q5. What if the tracking number is not recognized?

Ensure the number is entered correctly. If new shipments take longer to register, wait up to 24 hours before retrying or contact Canada Post support.