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This guide provides comprehensive information and tips for CHGJ tracking.

CHGJ Tracking Information

CHGJ, officially known as Chonghai Express (深圳市崇海国际货运代理有限公司), is an international logistics service provider. Established in 2007, the company has grown to specialize in cross-border e-commerce logistics. Headquartered in Shenzhen, China, Chonghai Express focuses on providing efficient, safe, and professional global supply chain solutions.

Their primary services are designed to meet the diverse needs of international trade and e-commerce, including:

  • International Air Freight: Offering direct flights, charter services, and competitive pricing for rapid global delivery.
  • International Sea Freight: Providing Full Container Load (FCL) and Less than Container Load (LCL) options, as well as bulk cargo services, with capabilities for door-to-door and port-to-port shipping.
  • International Express: Partnering with major global carriers such as DHL, UPS, FedEx, Aramex, TNT, and EMS to ensure comprehensive international coverage.
  • Overseas Warehousing: Delivering integrated warehousing solutions, including storage, distribution, order fulfillment, and returns management.
  • Customs Clearance: Offering professional customs declaration and inspection services to facilitate smooth cross-border movements.
  • FBA Logistics (Amazon FBA Head-haul Service): Specializing in logistics services from China directly to Amazon FBA warehouses.

CHGJ aims to provide integrated logistics solutions that enhance operational efficiency and reduce costs for its clients, leveraging its extensive network and industry experience.

How to Track CHGJ Packages

Tracking your CHGJ package is straightforward, with multiple methods available to monitor your shipment’s progress.

1. Via the Official CHGJ Website

To track your CHGJ package directly through their official platform:

  • Visit the CHGJ official website at https://www.chonghaiexp.com/.
  • Locate the tracking or query section, typically found on the homepage or under a dedicated “Trace” (查件) menu.
  • Enter your unique CHGJ tracking number into the designated input field.
  • Click the “Track” or “Query” (查询) button to retrieve the real-time status and detailed history of your shipment.

2. Via Synctrack Tracking Tool

Synctrack provides a universal tracking platform that supports CHGJ tracking:

  • Obtain Your Tracking Number: Ensure you have your CHGJ tracking number, which is provided by the sender.
  • Visit Synctrack: Go to the Synctrack Tracking Page at https://synctrack.io/couriers/.
  • Enter Your Tracking Number: Input your CHGJ tracking number in the designated field.
  • Click “Track”: Click the “Track” button to view the tracking details of your shipment.

The CHGJ official website does not explicitly mention tracking via a dedicated mobile app or text message services.

CHGJ Tracking Contact Information

For inquiries regarding CHGJ tracking or other services, you can reach out to Chonghai Express using the following contact details:

  • Email: [email protected]
  • Phone Number: +86-755-23219089
  • Office Location: Shenzhen, China (Specific address details are typically available on their “Contact Us” page for precise navigation).

FAQs About CHGJ Tracking

1. How can I find my CHGJ tracking number?

Your CHGJ tracking number is typically provided by the sender or merchant once your package has been dispatched. It is a unique identifier for your shipment, usually found in your shipping confirmation email or on your order details page.

2. What should I do if my CHGJ tracking information is not updating?

If your CHGJ tracking information is not updating, it may be due to several reasons:

  • Initial delay: Tracking information might take some time to appear after the package has been handed over to CHGJ.
  • Transit points: Updates often occur when the package reaches a new major transit point.
  • Technical glitch: Rarely, there might be a temporary system delay.

Wait for 24-48 hours. If the problem persists, it is advisable to contact CHGJ customer service directly with your tracking number.

3. What services does CHGJ provide?

CHGJ specializes in international logistics and cross-border e-commerce logistics. Their core services include international air freight, international sea freight, international express delivery (partnering with major global carriers), overseas warehousing, customs clearance, and dedicated Amazon FBA logistics.

4. How can I contact CHGJ customer service?

You can contact CHGJ customer service via email at [email protected] or by phone at +86-755-23219089. Provide your tracking number and any relevant details for efficient assistance.

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