China Post

China Post Tracking Information

China Post Group Corporation is the official state-owned postal service of the People’s Republic of China, operating under the State Post Bureau. Its roots trace back to ancient Chinese postal systems, with the modern enterprise established in 1949. China Post is responsible for providing comprehensive postal services throughout China and internationally.

Their services encompass a wide range, including traditional mail delivery for letters and parcels, express mail service (EMS), logistics solutions, and financial services through the Post Office Savings Bank. China Post EMS is their premium express delivery arm, widely used for both domestic and international shipments, offering faster transit times and detailed tracking. The extensive network of China Post covers every corner of the country and facilitates global shipments through cooperative agreements with national postal services worldwide. The official EMS tracking portal, https://yjcx.ems.com.cn/, is dedicated to providing real-time updates for express parcels.

How to Track China Post Packages

Tracking a China Post package is essential for monitoring its journey. There are several ways to obtain tracking updates:

• Via the Official China Post EMS Tracking Website:
  1. Navigate to the official China Post EMS tracking page at https://yjcx.ems.com.cn/.
  2. Locate the prominent tracking input field on the homepage.
  3. Enter your China Post tracking number into the designated box.
  4. Input any verification code or captcha if prompted.
  5. Click the “Track” or “查询” (Query) button to view your shipment’s status and history.
• Using the Synctrack Tracking Tool:
  1. Obtain your China Post tracking number, which is typically provided by the sender.
  2. Visit the Synctrack Tracking Page at https://synctrack.io/couriers/.
  3. Enter your China Post tracking number in the designated field.
  4. Click the “Track” button to view the tracking details of your China Post shipment.
• Through China Post Mobile Applications and WeChat Mini Programs:

  For users within China, China Post offers dedicated mobile applications and integrated services within popular platforms like WeChat. These tools allow for convenient tracking of domestic shipments, scheduling pickups, and accessing various postal services directly from a mobile device.

China Post Tracking Contact Information

For inquiries regarding China Post tracking and other postal services, the following contact methods are typically available:

• Contact Phone Number:
  • For EMS and general postal inquiries within mainland China, the customer service hotline is 11183.
  • For international inquiries, it is often recommended to first contact the postal service in your own country, as they maintain direct communication channels with China Post for international shipments. China Post does not widely publicize a dedicated international customer support line.
• Email:

  A general international customer service email address is not prominently displayed on their public-facing websites for tracking inquiries. Direct email contact is usually through specific departmental channels for business or high-volume clients.

• Official Websites:
  • Main China Post Group Website: http://www.chinapost.com.cn/
  • China Post EMS Tracking Portal: https://yjcx.ems.com.cn/
• Office Location:

  The China Post Group Corporation is headquartered in Beijing, China. However, for general tracking inquiries, there is no single “tracking office” location for public visits, as their operations are distributed across a vast network of postal offices and sorting centers.

FAQs about China Post Tracking

• What if my China Post tracking status has not updated for a long time?

  Updates can be delayed, especially for international shipments. This is common due to various factors such as customs processing, transit times between countries, and handovers to local postal services in the destination country. It is not unusual for tracking to show no updates for several days or even weeks during prolonged international transit phases.

• What do common China Post tracking statuses mean?
  • “Posting” / “Collection”: The package has been submitted to and accepted by China Post.
  • “Departure from Outward Office of Exchange” / “Departed from Origin Country”: The package has left China and is en route to the destination country.
  • “Arrival at Inward Office of Exchange” / “Arrived at Destination Country”: The package has arrived in the destination country and is awaiting customs clearance or local sorting by the destination’s postal service.
  • “Delivered”: The package has been successfully handed over to the recipient.
• How long does China Post international shipping usually take?

  Shipping times vary significantly based on the service type (e.g., EMS is typically faster than standard airmail or surface mail), the destination country, customs procedures, and peak seasons. EMS shipments might take 7-15 business days, while standard registered airmail could take anywhere from 20-60 business days.

• Can a China Post package be tracked without a tracking number?

  No, a unique tracking number is essential for tracking a China Post package. Without this identifier, it is not possible to locate or monitor the package within their system.