Chit Chats

Chit Chats Tracking Information

Chit Chats is a Canadian logistics company founded in 2001, specializing in providing low-cost, fully tracked shipping solutions primarily for Canadian businesses shipping to the U.S., Canada, and internationally. Their mission is to help Canadian entrepreneurs save on shipping costs—up to 80% compared to traditional carriers—while offering a seamless and easy-to-use platform. Chit Chats integrates with popular e-commerce platforms like Etsy, eBay, Amazon, and Shopify, enabling sellers to import shipments directly and manage orders efficiently.

The company operates multiple branches and drop spots across Canada, providing services such as postage purchase online, package drop-off, cross-border shipping via USPS and other partners, and customs clearance with daily duty-free delivery to the U.S. Chit Chats offers a variety of shipping options, including fully tracked services with delivery confirmation, and partial tracking services depending on the destination.

Chit Chats emphasizes customer convenience with no hidden fees, a shipping calculator for quick estimates, and dedicated support for small businesses to grow their market reach through affordable shipping.

How to Track Chit Chats Packages

1. Via Official Website
   Visit the Chit Chats official website and navigate to the tracking section. Enter your unique Chit Chats shipment ID or tracking number in the provided field to receive real-time updates on your package’s location and status from the moment it is accepted at a Chit Chats location.

2. Via Synctrack Tracking Tool
   Access the Synctrack platform at https://synctrack.io/couriers/. Input your Chit Chats tracking number in the designated field and click “Track” to view detailed tracking information consolidated from Chit Chats and partner carriers.

What is Chit Chats Contact Number

• Toll-Free Phone Number: 1-844-842-8777

• Claims Phone Number: 1-800-955-4623 (for insurance and claims)

• Email: Accessible via contact forms on the official website or customer support portals

• Headquarters Address:
  3485 North Service Road, Unit 1, Burlington, Ontario L7N 3G2, Canada

Additional branch locations are available across major Canadian cities such as Toronto, Vancouver, Calgary, and Montreal, providing local support and drop-off points.

FAQs about Chit Chats Tracking

Q1: Will my Chit Chats shipments have tracking?

Most Chit Chats postage includes full tracking with delivery confirmation, but some exceptions apply depending on the destination and service type.

Q2: Can I track my package using both Chit Chats and the partner carrier tracking numbers?

Yes, shipments often have two tracking numbers: one from Chit Chats starting at acceptance, and another from the partner carrier that begins once the package is handed over.

Q3: What should I do if my tracking information is not updating?

It is recommended to check both Chit Chats and partner carrier tracking. If issues persist, contact Chit Chats customer service for assistance.

Q4: Does Chit Chats provide shipping insurance?

Yes, Chit Chats offers full coverage insurance starting at $0.49 CAD for the first $100 USD declared value.

Q5: Are there any fees or hidden charges with Chit Chats?

Chit Chats operates with no hidden monthly fees or setup costs, offering transparent and competitive pricing.