City Express

City Express Tracking Information

City Express is a prominent Serbian courier service established in 2002. With over 20 years of experience in the logistics sector, it has positioned itself as a reliable partner for parcel delivery across Serbia. The company is part of the Nelt Group, a significant business system in the region, which further enhances its operational capacity and network.

City Express is committed to providing fast, safe, and efficient delivery services for both businesses (B2B) and individual clients (B2C). Their services are designed to meet diverse customer needs, focusing on high-quality standards and customer satisfaction.

Key services offered by City Express include:

• Standard Delivery: Typical delivery within 24 hours on working days, with up to 48 hours for more remote locations in Serbia.
• Pallet Delivery: Specialized service for larger and heavier shipments transported on pallets.
• Express Delivery: For urgent shipments requiring faster transit times.
• Cash on Delivery (COD): Allows senders to collect payment from recipients upon delivery of the package.
• Shipment Pickup: Arranged collection of packages from the sender’s location.
• Online Tracking: Provides customers with the ability to monitor the real-time status of their shipments.
• SMS Notifications: Offers updates via text message regarding shipment status.
• Shipment Insurance: Standard insurance is typically included, with options for additional coverage.
• Network of Pick-up Points: Facilitates convenient package collection for recipients.

City Express prides itself on its extensive network within Serbia, ensuring wide coverage and accessibility for its clientele.

How to Track City Express Packages

Tracking your City Express package can be done through multiple convenient methods:

1. Via the Official City Express Website:
   • Visit the official City Express website at https://www.cityexpress.rs/.
   • Locate the tracking field, often prominently displayed on the homepage, usually labeled “Praćenje pošiljke” or “Track shipment”.
   • Enter your unique City Express tracking number into the designated input box.
   • Click the “Track” or “Prati” button to view the current status and detailed history of your shipment.
2. Via Synctrack Tracking Tool:
   • Tracking your City Express package is simple and efficient using the Synctrack platform. Follow these steps:
   • Obtain Your Tracking Number: Ensure the City Express tracking number is available, which is typically provided by the sender.
   • Visit Synctrack: Navigate to the Synctrack Tracking Page at https://synctrack.io/couriers/.
   • Enter Your Tracking Number: Input the City Express tracking number into the designated field.
   • Click “Track”: Select the “Track” button to view the detailed tracking status of the City Express shipment.
3. Other Methods (SMS Notifications):

   While City Express offers SMS notifications to keep customers informed about their shipment’s progress, direct tracking via SMS by sending your tracking number is typically not a primary method advertised for real-time updates. The main tracking functionality is available through their website.

What is City Express Tracking Contact Number

For inquiries regarding your City Express tracking or any other service-related questions, you can contact their customer service:

• Contact Phone Number: +381 11 30 93 022 (Customer Service)
• Email Address: [email protected]

Their main office location is Tošin bunar 272, 11070 Novi Beograd, Srbija.

FAQs about City Express Tracking

1. How do I find my City Express tracking number?

   The City Express tracking number is typically provided by the sender or merchant at the time of dispatch. It is a unique identifier for your shipment and is essential for tracking its progress.

2. What should I do if my City Express tracking information is not updating?

   If your City Express tracking information is not updating, it is advisable to wait a few hours as there might be a delay in system updates. If the issue persists for an extended period, contact City Express customer service with your tracking number for assistance.

3. How long does City Express delivery usually take?

   Most City Express standard deliveries within Serbia are completed within 24 hours on working days. For more remote or specific areas, delivery time may extend up to 48 hours. Express services offer faster delivery options.

4. Can I change the delivery address or time for my City Express package?

   For changes to a delivery address or delivery time, it is necessary to contact City Express customer service as soon as possible. Such requests are subject to specific conditions and may not always be feasible depending on the shipment’s current status and operational capabilities.