CJ Korea Express

Here are guidelines and tips for CJ Korea Express tracking:

CJ Korea Express Tracking Information

CJ Korea Express is a global logistics company, a part of the CJ Group, one of South Korea’s leading conglomerates. Its origins trace back to 1930 with the establishment of Chosun Rice Warehouse. Over the decades, it has evolved from a warehousing and freight company to become Korea’s largest and most comprehensive logistics provider, expanding its services and global reach significantly.

Key Milestones and History:

• 1930: Founded as Chosun Rice Warehouse.
• 1950s-1960s: Diversified into general cargo transport and warehousing.
• 1990s: Expanded into express parcel delivery, becoming a dominant player in the Korean market.
• 2000s-Present: Accelerated global expansion, acquiring numerous international logistics companies and establishing a vast network across Asia, the Americas, Europe, and other regions. It has positioned itself as a global SCM (Supply Chain Management) innovator, leveraging advanced technology and infrastructure.

Services Offered by CJ Korea Express:

CJ Korea Express provides a wide array of logistics services, catering to various customer needs from individuals to large enterprises:

• Parcel Service: This is their core domestic and international express delivery service, known for its efficiency and widespread network within South Korea. It handles e-commerce shipments, small packages, and document delivery.
• Global Service: Offers comprehensive international freight forwarding via air, sea, and land. This includes international express delivery, customs clearance, and cross-border e-commerce logistics solutions.
• Contract Logistics (CL): Provides integrated supply chain solutions, including warehousing, transportation, inventory management, and value-added services for businesses, optimizing their logistics operations.
• Port Service: Specializes in stevedoring and cargo handling at major ports, ensuring efficient loading and unloading of goods.
• Freight Service: Manages large-scale domestic transportation of various goods, utilizing a robust fleet and advanced route optimization.
• Specialized Logistics: Includes services for temperature-controlled goods, dangerous goods, and other specific cargo requirements.

How to Track CJ Korea Express Packages

Tracking your CJ Korea Express package is straightforward, with multiple convenient options available.

1. Via the Official CJ Korea Express Website:

   • Go to the official CJ Korea Express website: https://www.cjlogistics.com/ko/main.
   • On the homepage, you will typically find a prominent tracking section labeled “Track Your Parcel” or “배송조회” (Delivery Tracking).
   • Enter your tracking number (운송장 번호) into the designated field.
   • Click the “Search” or “조회” button.
   • The system will then display the real-time status and tracking history of your shipment. For international packages, details might be more limited once the package leaves the origin country until it reaches the destination country’s local delivery partner.

2. Via Synctrack Tracking Tool:

   • Obtain Your Tracking Number: Ensure you have your CJ Korea Express tracking number, which is provided by the sender.
   • Visit Synctrack: Go to the Synctrack Tracking Page: https://synctrack.io/couriers/.
   • Enter Your Tracking Number: Input your CJ Korea Express tracking number in the designated field.
   • Click “Track”: Click the “Track” button to view the tracking details of your shipment. This tool often provides consolidated updates across multiple carriers involved in international shipments.

3. Via CJ Logistics Mobile App:

   • CJ Korea Express also offers a dedicated mobile application (available on Android and iOS) for convenient parcel tracking and other services.
   • Download the “CJ Logistics” app from your device’s app store.
   • Once installed, you can enter your tracking number directly into the app to check the status of your deliveries. The app often allows for automatic tracking if you link your phone number or account.

What is CJ Korea Express Tracking Contact Number

For inquiries regarding CJ Korea Express tracking or other services, you can use the following contact information:

• Customer Service Phone Number (Domestic – South Korea):
  • 1588-1255
  • This number is for calls made within South Korea. Operating hours typically vary but are generally business hours on weekdays and Saturdays.
• Email/Online Inquiry:
  • CJ Korea Express primarily uses an online Q&A board or inquiry forms on their official website for written communication, rather than a direct public email address for general inquiries.
  • To submit an inquiry, visit the “Customer Support” or “고객센터” section on their website (https://www.cjlogistics.com/ko/main) and look for options like “고객의 소리” (Voice of Customer) or “1:1 문의” (1:1 Inquiry).
• Headquarters Office Location:
  • CJ Korea Express Headquarters: 120, Donggyo-ro, Mapo-gu, Seoul, Republic of Korea.

For international tracking issues, it is often recommended to first contact the sender of the package or the local courier partner in your country that handles the final delivery, as they may have more direct information.

FAQs about CJ Korea Express Tracking

Here are some frequently asked questions about CJ Korea Express tracking:

1. What should I do if my CJ Korea Express tracking number is not working or showing updates?

   • First, double-check the tracking number for any typos.
   • Allow 24-48 hours for the tracking information to become active after the package has been shipped, especially for international parcels.
   • If the issue persists, contact the sender of your package to verify the tracking number and shipping details. They may have direct contact with CJ Korea Express or can provide a correct tracking number.
   • For domestic shipments, you can contact CJ Korea Express customer service directly with your tracking number.

2. How long does CJ Korea Express delivery typically take?

   • Domestic shipments within South Korea are generally delivered within 1-3 business days, depending on the origin and destination.
   • International shipments vary significantly based on the service selected (e.g., express vs. economy), destination country, customs clearance procedures, and unforeseen delays. They can range from 3-7 business days for express services to several weeks for standard or economy options. Always check the estimated delivery time provided at the time of shipping.

3. Can I change the delivery address or schedule for my CJ Korea Express package?

   • Changing the delivery address or rescheduling delivery might be possible, but it depends on the package’s current status and the service type.
   • For domestic shipments, you may be able to request changes through their mobile app or by contacting customer service before the package is out for final delivery.
   • For international shipments, it is generally much more difficult to change details once the package has left the origin country. It’s best to contact the sender or the local delivery partner in your country.

4. What does “In Transit” or “Delivery Attempted” mean in CJ Korea Express tracking?

   • “In Transit” (이동중) means your package is currently moving through the CJ Korea Express network towards its destination. It could be at a sorting facility, on a truck, or awaiting transfer.
   • “Delivery Attempted” (배송 시도) indicates that the courier tried to deliver your package, but for some reason, they were unable to complete the delivery (e.g., recipient not available, no safe place to leave the package, incorrect address). They usually leave a notification with instructions for re-delivery or pickup.