Colis Prive(Colis Privé)

Colis Privé Tracking Information

Colis Privé, established as a distinct entity in 2012 from its origins as Adrexo (founded in 1993), is a leading French specialist in last-mile parcel delivery. Primarily serving the e-commerce sector, Colis Privé is recognized for its extensive nationwide coverage within France.

The company offers core services including home delivery within 24-48 hours (D+1/D+2) and delivery to designated pick-up points. Their operations are designed to cater to both business-to-business (B2B) and business-to-consumer (B2C) clients, with a strong emphasis on efficiency, reliability, and providing customers with transparent tracking for their shipments. Colis Privé is a part of the HOPPS Group.

How to Track Colis Privé Packages

There are a couple of primary methods to track your Colis Privé package:

1. Via the Official Colis Privé Website:
   • Visit the official Colis Privé website at http://www.colisprive.com/.
   • Locate the “Suivre mon colis” (Track my package) section, typically found prominently on the homepage.
   • Enter your unique Colis Privé tracking number into the designated input field.
   • Click the “Valider” or “Suivre” button to view the latest status and delivery updates for your package.
2. Via Synctrack Tracking Tool:
   • Tracking your Colis Privé package is simple and efficient using the Synctrack platform.
   • Obtain Your Tracking Number: Ensure you have your Colis Privé tracking number, which is typically provided by the sender.
   • Visit Synctrack: Go to the Synctrack Tracking Page: https://synctrack.io/couriers/.
   • Enter Your Tracking Number: Input your tracking number in the designated field.
   • Click “Track”: Click the “Track” button to view the tracking details of your shipment.

Colis Privé Tracking Contact Information

For inquiries regarding Colis Privé tracking or other services, you can reach them through the following contact details:

• Phone Number: (+33)0 806 000 250
• Email Address: [email protected]

FAQs about Colis Privé Tracking

Q1: What should be done if a package is marked as ‘Delivered’ but has not been received?
A: It is recommended to first check with neighbors, building caretakers, or secure locations around the delivery address. If the package is still not found, contact the sender (merchant) to initiate an investigation with Colis Privé.

Q2: What if a Colis Privé package is delayed?
A: Check the tracking status regularly for updates on http://www.colisprive.com/. If the delay is significant or the status hasn’t updated for several days, it is advised to contact the sender of the package, as they are typically the one who can directly open an inquiry with Colis Privé.

Q3: Can the delivery address for a Colis Privé package be changed after dispatch?
A: Generally, it is not possible to modify the delivery address once the package has been dispatched and is in transit. Any necessary changes should be requested from the sender before the shipment.

Q4: Where can the Colis Privé tracking number be found?
A: The tracking number is typically provided by the sender (the online merchant or individual) via email confirmation, order details on their website, or directly on the shipping label.