Courier IT is a leading logistics provider based in South Africa, renowned for integrating advanced IT solutions into its operations to deliver seamless domestic and international courier services. Established with a focus on building long-term client relationships, the company operates through 23 network hubs and 14 regional locations, ensuring efficient global coverage. Its services include express parcel delivery, airfreight, ocean transport, customs clearance, and third-party logistics (3PL) solutions. The company prioritizes innovation, utilizing cutting-edge technology and a skilled workforce to optimize supply chain management and provide real-time tracking capabilities.
Tracking through Courier IT’s platform is straightforward:
Visit the Courier IT official website and navigate to the “Track My Parcel” section.
Enter your tracking number (also called a waybill number) into the designated field.
Click “Track IT” to view real-time updates, including current location, transit history, and estimated delivery time.
For centralized monitoring of shipments across multiple carriers:
Obtain your Courier IT tracking number from the sender or confirmation email.
Visit the Synctrack Tracking platform and enter the tracking number.
Review consolidated updates, including transit milestones and delivery status, alongside packages from other carriers.
While Courier IT does not currently offer a dedicated mobile app or SMS alerts, customers can contact their 24/7 support team for manual updates or escalate urgent inquiries.
For assistance, use the following channels:
Phone: +27 21 001 7188 (24/7 helpline).
Email: [email protected] (general inquiries).
Headquarters: Cape Town, South Africa, with regional offices across major cities.
The tracking number is provided to the sender upon shipment confirmation. It appears on the receipt or digital notification and should be shared with the recipient.
Most deliveries take 1–3 business days domestically and 3–7 days internationally, though customs delays or logistical disruptions may extend this.
No—the tracking number is essential for accessing real-time updates. Contact the sender or Courier IT’s support team if the number is lost.
Use the tracking portal to identify bottlenecks. If delays persist, contact customer support via phone or email for escalation.
Services vary by location. Confirm availability during the booking process or by consulting the support team.
By leveraging these guidelines, users can efficiently monitor shipments, resolve issues proactively, and utilize Courier IT’s robust logistics network for reliable deliveries.