Founded in 1983, Courier Please has grown into Australia’s fastest-growing franchised parcel delivery service, celebrating 40 years of innovation in 2023. Supported by over 800 franchise territories, 400 support staff and 18 depot locations nationwide, Courier Please earned a 5-star FRANData rating and the 2023 NORA Solution Partners Best Carrier Award. Key service offerings include:
Domestic Courier: Next-day and standard delivery within Australia
International Courier: Worldwide parcel delivery with customs support
Collection Points: Convenient drop-off and pick-up locations
Delivery Choices: Signature, Authority to Leave and redirection options
eCommerce Courier: Tailored solutions for online retailers
eBay Courier: Special rates and integrated tracking for eBay sellers
Official Website
Access the Track & Trace tool on the homepage.
Enter up to 10 consignment numbers (comma-separated) in the input field.
Click Submit to view real-time status and full event history.
Synctrack Tracking Tool
Navigate to the Synctrack courier page.
Select Courier Please tracking, input the tracking number, then click Track to retrieve detailed shipment information.
Virtual Assistant
Click the chat icon on any Courier Please page.
Ask for the current status of a consignment number and receive an immediate update.
Phone: 1300 361 000 (Mon–Fri 8 am–5:30 pm)
Email: [email protected]
Head Office: 5-7 Shirley Street, Building C South, Rosehill NSW 2142, Australia
What number is required for tracking?
Use the consignment number provided at booking, typically starting with “CP” followed by digits.
How often is tracking information updated?
Status is refreshed at regular intervals throughout transit; real-time updates appear instantly on the website.
Can multiple consignments be tracked at once?
Yes—enter up to 10 consignment numbers separated by commas in the tracking tool to view all statuses simultaneously.
Why am I not seeing recent updates?
If no new events appear, allow a short processing period, then refresh. Persistent gaps can be resolved via the Virtual Assistant.
What if tracking shows “Delivered” but no parcel received?
Confirm delivery details in the tracking history, then contact the Virtual Assistant or call 1300 361 000 for clarification.