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Cuba Post

*Synctrack provides package tracking services only. For questions about your order details, please reach out directly to your retailer.
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Cuba Post Tracking Information

Cuba Post (Correos de Cuba) is the state-owned postal service of Cuba, managing domestic and international mail, parcels, EMS shipments, and financial services. Established during Cuba’s colonial era, it evolved into a formalized entity post-independence, focusing on modernization and expanding its logistical networks. Key highlights include:

  • Historical Legacy: Traces roots to colonial postal systems, later restructured to align with national governance and international postal agreements.

  • Services: Offers trackable EMS shipments (prefix “E”), small parcels (prefix “R” for ≤2 kg), and standard shipments (prefix “C” for 2–20 kg). Non-EMS items under 2 kg may lack tracking.

  • Infrastructure: Operates nationwide post offices and collaborates with global postal networks for cross-border logistics.

  • Modernization: Continues efforts to improve service efficiency amid evolving communication and e-commerce demands.

How to Track Cuba Post Packages

Track shipments using these methods:

  1. Official Website:

  2. Third-Party Tools:

    • Use platforms like Synctrack Tracking Tool:

  3. SMS/Email Alerts:

    • Opt for notifications during shipment registration to receive status updates directly.

Cuba Post Tracking Contact Information

For assistance, use these channels:

  • Phone+53 7 204 4644 (General inquiries; hours vary by location).

  • Email: [email protected]

  • Office Location: Central Havana, Cuba
    Operating hours: Typically Mon–Fri, 8:00 AM–5:00 PM 6.

FAQs About Cuba Post Tracking

Q1. What does a Cuba Post tracking number look like?

  • Formats vary: EMS (Ex…CU), small parcels (Rx…CU), or standard shipments (Cx…CU). The suffix “CU” denotes Cuba

Q2. Why is my package’s tracking status not updating?

  • Common during customs clearance or transit between international hubs. Allow 1–3 weeks for updates, especially for cross-border shipments.

Q3. How do I find my tracking number?

  • Check the shipping receipt, retailer’s order confirmation email, or sender’s documentation.

Q4. Can I track packages under 2 kg?

  • Only EMS and registered shipments include tracking. Small, unregistered parcels may not be traceable.

Q5. How long does delivery take?

  • Domestic: 3–7 days. International: 10–30 days, depending on customs and destination.

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