Cyprus Post

Cyprus Post Tracking Information

Cyprus Post, the national postal operator, traces its origins to the Austrian postal service of 1845 and the Ottoman post offices of 1871. Under British administration from 1878, a modern system was established, evolving into the Department of Postal Services upon independence in 1960. Key milestones include:

• Introduction of the alphanumeric postcode format (e.g. CY-1900 NICOSIA) in 1994

• Establishment of the Cyprus Postal Museum in 1981 showcasing items from the 15th century onward

• Adoption of the “Cyprus Post” brand and modern sorting technologies in the 2000s

Service offerings span:

• Letter Post (standard, registered, insured)

• Parcels & Special Services (cash on delivery, special sacks)

• QuickPost Premium with guaranteed transit times

• EMS Datapost for international courier shipments

• Postal Code Search, E-Shop for philatelic products, Parcel Locker (Parcel24) access

How to Track Cyprus Post Packages

1. Official Website

   • Navigate to Track & Trace on the homepage.

   • Enter the 13-character barcode (e.g. CX123456789DE).

   • Click Trace for real-time updates.

2. Synctrack Tracking Tool

   • Visit the Synctrack courier page.

   • Select Cyprus Post tracking, input the tracking number, then click Track to view shipment events.

3. Mobile App

   • Download the Cyprus Post app (iOS/Android).

   • Use PROmitheas Proactive Track & Trace to receive detailed history.

   • Enable push notifications for status alerts.

4. SMS & Call Center

   • Send the tracking barcode via SMS to the Call Center number.

   • Call 8000 2000 (domestic) or +357 22 310100 (overseas) to request status by phone.

Cyprus Post Contact Information

• Call Center (24/7): 8000 2000 (toll free domestic) | +357 22 310100 (international)

• Fax: +357 22 304154

• Head Office: 100 Prodromou Street, Strovolos, 2063 Nicosia, Cyprus

• Postal Address: 1900 Lefkosia, Cyprus

• Email Inquiries: Via the online contact form on the official website

FAQs about Cyprus Post Tracking

What barcode format is required?

A 13-character alphanumeric code starting and ending with two letters (e.g. CX123456789DE).

How often is tracking information updated?

Updates appear in real time online and via the app; SMS and call-in requests reflect the latest scan.

Can multiple shipments be tracked at once?

Yes—enter comma-separated barcodes in the website field or use Synctrack tracking tool.

How to receive a full tracking history document?

Use PROmitheas Proactive Track & Trace in the mobile app to request a PDF history by email.

What if no tracking details appear?

Verify the barcode format, allow up to 24 hours for initial entry, then contact the Call Center if unresolved.