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Czech Post

Czech Post Tracking Information

Czech Post (Česká pošta) is the state-owned postal service of the Czech Republic, established in 1993 following the dissolution of Czechoslovakia210. It manages domestic and international mail, including parcels, letters, EMS, and financial services. Key highlights include:

  • Historical Legacy: Rooted in the 1918 Czechoslovak Post, it evolved through political changes, including nationalization in 1949 and modernization post-1993.

  • Services: Offers trackable services like Parcel Delivery To Hand (prefixes DR, DE), Balíkovna (NB, NR), Registered Mail (RR, BA), and EMS (EE for domestic, EM for international).

  • Infrastructure: Operates Collection Transport Hubs (SPUs) for efficient sorting and delivery, with road and rail transport networks.

  • Philatelic Role: Issues stamps and serves philatelists, reflecting Czech cultural heritage.

How to Track Czech Post Packages

Track your shipments using these methods:

  1. Official Website:

  2. Third-Party Tools:

    • Use platforms like Synctrack Tracking Tool:

  3. SMS/Email Alerts:

    • Opt for notifications during shipment registration to receive status updates directly.

Czech Post Tracking Contact Information

For assistance, use these channels:

  • Phone+420 210 123 456 (Monday–Friday, 8:00 AM–6:00 PM).

  • Email[email protected] for general inquiries or complaints.

  • Office Location:
    Main Post Office
    Jindřišská 909/14, Prague 1 (near Wenceslas Square)
    Opening Hours: Mon–Fri 6:00 AM–10:00 PM, Sat 8:00 AM–6:00 PM.

FAQs About Czech Post Tracking

Q1. Why isn’t my tracking information updating?

  • Common reasons include transit between checkpoints, customs delays, or technical issues. Wait 1–2 weeks for international shipments.

Q2. How do I find my tracking number?

  • Check the shipping confirmation email, order details from the seller, or the physical receipt.

Q3. What if my package is stuck in customs?

  • Look for statuses like “Customs Clearance” or contact Czech Post’s customer line for details.

Q4. Can I change the delivery address after shipping?

  • Contact Czech Post’s customer service immediately. Changes depend on the shipment’s progress.

Q5. How long does delivery take?

  • Domestic: 1–3 business days. International: 5–15 days, depending on destination and customs.