Dawn Wing

Note: Dawn Wing has now transitioned to DPD Laser, operating as DPD Laser Express Logistics, expanding its logistics and delivery capabilities to serve customers more effectively.

Dawn Wing Tracking Information

Dawn Wing, established in 1989 and headquartered in Johannesburg, is a leading South African logistics provider specializing in domestic and international courier services. The company operates 14 hubs nationwide, employs over 625 staff, and manages 281 daily routes, emphasizing time-sensitive deliveries, temperature-controlled logistics, and hazardous goods transport. Services include e-commerce solutions like warehousing, order fulfillment, and real-time tracking for documents, parcels, and freight.

The company prioritizes customer-centric operations but has faced criticism for inconsistent delivery experiences, including reports of undelivered parcels and unresponsive customer service.

The company rebranded from Dawn Wing and Fast + Furious to DPD Laser in 2022, now specialises in an <30kg express distribution service for deliveries to and from businesses and homes, both locally and internationally. 

How to Track Dawn Wing Packages

1. Via the Official Dawn Wing Website

   • Visit the Dawn Wing tracking page. Now it will direct to https://www.dpd.com/za/en/

   • Enter the tracking number (e.g., alphanumeric codes like LA094212783SE) in the designated field.

   • Click “Track” to view real-time updates, including shipment location and delivery status.

2. Via Third-Party Tracking Tools

   • Synctrack:

     • Obtain the Dawn Wing tracking number from the seller.

     • Visit the Synctrack tracking page.

     • Input the tracking number and click “Track” to access shipment details and delivery timelines.

3. Additional Methods

   • Email/SMS Alerts: Opt-in during checkout for automated notifications on shipment milestones.

Dawn Wing Tracking Contact Details

• Phone:

  • Main hotline: +27 21 659 4000 (South Africa)

• Email: [email protected]

• Office Addresses: Level 2, Dean Street Arcade, Dean Street, Newlands 7700

FAQs About Dawn Wing Tracking

1. What does a Dawn Wing tracking number look like?
   Tracking numbers typically combine letters and digits (e.g., LA094212783SE), provided in shipment confirmation emails or SMS alerts.

2. How long does international delivery take?
   Domestic shipments average 1–3 business days, while international deliveries take 5–10 business days, subject to customs delays.

3. Why isn’t my tracking number working?
   Ensure the number is entered correctly. Updates may take 24–48 hours to activate post-dispatch. Contact Dawn Wing support if issues persist.

4. What does “Out for Delivery” mean?
   This status indicates the package is en route to the recipient’s address. Delays may occur due to logistical issues or incorrect addresses.

5. What if my package is held by customs?
   Recipients may need to provide documentation or pay duties. Use third-party tools like Synctrack for real-time customs status updates