DHL Express

DHL Express Tracking Information

Founding and Evolution: Established in 1969 by Adrian Dalsey, Larry Hillblom and Robert Lynn, DHL Express revolutionized international logistics by pioneering time-definite, door-to-door delivery services. Since inception in San Francisco, the company expanded globally throughout the 1970s, becoming a subsidiary of Deutsche Post by 2002 and rebranding under the DHL name within the DHL Group portfolio.

Global Network and Workforce: Today, DHL Express operates in over 220 countries and territories, supported by more than 580,000 employees. Its offerings include Time Definite International shipments—ensuring predefined transit times—and expertise in customs clearance, underpinning reliable cross-border deliveries.

Core Services:

• Express Parcel Delivery: Next-day and two-day international services with proof of delivery options.

• Freight Forwarding: Air, ocean, and road freight solutions tailored to cargo type and urgency.

• Value-Added Services: Temperature-controlled transport, on-demand delivery options, and specialized e-commerce logistics.

How to Track DHL Express Packages

1. Official DHL Website: Navigate to the Track Your Shipment page on dhl.com, enter the 10-digit tracking number, and receive real-time status updates and delivery proofs.

2. Synctrack Platform: Access the Synctrack Tracking Tool, select DHL Express, input the tracking number, and click Track to view milestones under the DHL Express tracking label.

3. DHL Mobile App: Download the DHL Express Mobile app (iOS/Android), select Track Shipments, enter the tracking number, and enable push notifications for live updates.

4. SMS/WhatsApp: Send the tracking number to the DHL Express WhatsApp assistant (+44 01163 265750 for UK or +1-480-418-5011 for US) to instantaneously retrieve shipment status via text chat.

DHL Express Contact Information

• Global Headquarters: Charles-de-Gaulle-Straße 20, 53113 Bonn, Germany; Phone: +49 228 182 0

• US Customer Service: 1 (800) 225-5345 (Mon–Fri, 6 AM–7 PM AZ Time); WhatsApp/Chat: +1 480-418-5011

• Ireland Contact: Phone 0818 725 725; Email [email protected]; Offices in Cork (Block 9004, Blarney Business Park) and Dublin (Trinity Central, Pearse Street)

• Japan Support: Phone 0120-39-2580 (Mon–Fri 8 AM–7 PM; Sat 8:30 AM–2 PM)

FAQs About DHL Express Tracking

1. What format is the DHL Express tracking number?

A DHL Express tracking number consists of 10 numeric digits, unique to each shipment.

2. Why isn’t my tracking number working?

Up to 48 hours may elapse before scanning events appear. Verify the number’s accuracy (no spaces or special characters) and retry.

3. Can a shipment be tracked by reference or account?

Yes—log into MyDHL+, select Track by Reference, enter the reference, account number and date range to retrieve all matching shipments.

4. What do different tracking statuses mean?

Each status (e.g., In Transit, Customs Clearance, Delivered) indicates a specific milestone. Refer to the DHL Tracking Status Explained guide for full definitions.

5. Is it possible to track a shipment handled by a third-party courier?

Once a shipment is transferred to a third-party partner, live updates cease in DHL’s system. Request the partner’s tracking ID from DHL to continue tracing.