DHL Parcel NL

DHL Parcel NL Tracking Information

DHL Parcel NL (now operating under DHL eCommerce Benelux, formerly DHL Parcel Benelux) is part of the global DHL Group, one of the world’s largest logistics providers with over 500,000 employees across 220+ countries. Originally launched to serve the burgeoning e-commerce market, DHL Parcel NL offers:

• Domestic and international parcel delivery from as little as €3.15 domestically and €10 internationally

• A network of 5,000+ ServicePoints and 24/7 parcel lockers for drop-off and collection

• Sustainable delivery fleet, with electric vans, e-trucks and HVO100 fuel vehicles

• Real-time Track & Trace, email/SMS notifications and a dedicated mobile app for delivery management

How to Track DHL Parcel NL Packages

1. Official Website Track & Trace

   • Visit the DHL eCommerce Track & Trace page

   • Enter the shipment number and (optionally) recipient postal code

   • View live location updates, expected delivery time and delivery history

2. My DHL Mobile App

   • Download the “Mijn DHL” app from the App Store or Google Play

   • Log in or track as a guest with your tracking number

   • Receive push notifications, adjust delivery preferences and access nearby ServicePoints

3. Synctrack Tracking Tool

   • Navigate to the Synctrack courier list at synctrack.io/couriers

   • Select DHL Parcel NL tracking

   • Enter the tracking number and click “Track” to retrieve real-time status

4. SMS & Email Notifications

   • Register for SMS updates or email alerts during shipment creation

   • Receive automated delivery windows, status changes and proof-of-delivery

What is DHL Parcel NL Tracking Contact Number

• Phone: 0900-222 21 20 (€1,- per call)

• Email: Not available – enquiries handled via the live chat on the Consumer Support page

• Head Office: Utrecht, Netherlands

FAQs about DHL Parcel NL Tracking

Q1: Track & Trace shows “Delivered” but no parcel received.

Check your mailbox, ask a neighbour or verify the delivery location in Track & Trace. If still missing, contact the sender/webshop to initiate an investigation or use the live chat on DHL’s site.

Q2: How to change delivery time or location?

Use the Mijn DHL app or Track & Trace page to select alternate delivery dates, ServicePoints or parcel lockers up to one day before scheduled delivery.

Q3: No pickup code for a parcel locker.

1. Review your spam folder for the email containing the code.

2. Confirm the parcel was assigned to a locker (Track & Trace shows the exact pickup point).

3. If unresolved, open the live chat and provide your tracking number to request the code.

Q4: What to do if a parcel is delayed or lost?

Contact the sender/webshop first to allow them to open a case with DHL. If further assistance is needed, use the live chat on the DHL eCommerce site.

Q5: How to file a complaint about delivery?

Submit feedback via the live chat or ask the sender to escalate through DHL’s consumer support. Complaints are handled in accordance with DHL eCommerce’s service terms.