DPD

DPD Tracking Information

DPD is a prominent international parcel delivery service and a key brand under Geopost, a subsidiary of France’s La Poste. Established in 1977 in Germany as “Deutscher Paketdienst,” DPD has evolved into a global network operating in over 50 countries. With a workforce of approximately 57,000 delivery experts, DPD handles more than 8 million parcels daily through brands like Chronopost, SEUR, BRT, Speedy, and Jadlog.

Core Services:

• Domestic and International Parcel Delivery: Offering standard and express shipping options.

• Pickup Points: Over 100,000 service points worldwide for convenient parcel collection and drop-off.

• Specialized Solutions: Including temperature-controlled logistics for food and healthcare sectors.

• Innovative Technologies: Real-time tracking, delivery rescheduling, and predictive delivery windows.

DPD’s commitment to sustainability and customer-centric solutions positions it as a leader in the parcel delivery industry.

How to Track DPD Packages

1. Via Official Website

Visit the official DPD website at https://www.dpd.com/. Navigate to the “Track & Trace” section, enter your 14-digit parcel number, and click “Track” to view the latest status of your shipment.

2. Via Synctrack Tracking Tool

To track your DPD package using Synctrack:

• Obtain your DPD tracking number from the sender or shipping confirmation.

• Go to the Synctrack courier tracking page: https://synctrack.io/couriers/.

• Enter your tracking number in the designated field.

• Click “Track” to access real-time tracking details of your shipment.

3. Via DPD Mobile App

Download the DPD app available on iOS and Android platforms. The app allows you to:

• Track parcels in real-time.

• Receive push notifications about delivery status.

• Manage delivery preferences and reschedule deliveries.

4. Via SMS and Email Notifications

DPD provides proactive updates through SMS and email, informing recipients about:

• Scheduled delivery times.

• Delivery status changes.

• Options to reschedule or redirect deliveries.

DPD Tracking Contact Information

United Kingdom:

• Phone: +44 121 275 0500

• Email: [email protected]

Germany:

• Phone: +49 6021 150 415

• Email: [email protected]

Netherlands:

• Phone: 085-0022222

Hungary:

• Phone: +36 1 501 6200

• Email: [email protected]

Romania:

• Phone: 031.824.90.90

• Email: [email protected]

For other regions, refer to the respective country-specific DPD websites accessible via https://www.dpd.com/.

FAQs About DPD Tracking

1. How can I track my DPD parcel?

Utilize the “Track & Trace” feature on the DPD website or mobile app by entering your 14-digit parcel number to view real-time tracking information.

2. What should I do if my parcel hasn’t arrived?

If your parcel is delayed beyond the expected delivery window, contact DPD customer service with your tracking number for assistance.

3. Can someone else collect my parcel from a Pickup point?

Yes, another individual can collect your parcel, provided they have the necessary identification and any required authorization.

4. The tracking status shows ‘delivered,’ but I haven’t received my parcel. What should I do?

First, check with household members or neighbors. If the parcel is still missing, contact DPD customer service promptly with your tracking details.

5. How many delivery attempts does DPD make?

DPD typically makes up to two delivery attempts. If unsuccessful, the parcel may be redirected to a local Pickup point for collection.