DPD Croatia (DPD Hrvatska) operates as a significant part of DPDgroup, the second-largest international parcel delivery network in Europe. DPDgroup is the international parcel delivery brand of GeoPost, which is a subsidiary of Le Groupe La Poste. DPD Croatia commenced its operations in 2003, establishing itself as a key player in the Croatian logistics market.
The company’s core services revolve around efficient and reliable parcel delivery, catering to both business (B2B) and individual (B2C) clients. DPD Croatia offers a comprehensive suite of services including:
DPD Croatia focuses on providing transparent and accessible tracking information for all shipments, aiming to keep senders and recipients informed about the status and location of their parcels from dispatch to delivery.
Tracking DPD (HR) packages is designed to be straightforward, offering several methods for monitoring your shipment’s progress.
1. Via the Official DPD (HR) Website:
The primary method for DPD (HR) tracking is through their official website.
2. Via Synctrack Tracking Tool:
Synctrack provides an alternative platform for DPD (HR) tracking, offering a unified interface for various couriers.
3. Via MyDPD App (if available):
DPDgroup often provides a mobile application (MyDPD) that allows users to manage their deliveries, including tracking DPD (HR) packages directly from their smartphone. If available in Croatia, this app offers features such as:
4. Through Customer Service:
If online tracking is not yielding results or if there are specific inquiries, DPD (HR) tracking can also be assisted by contacting their customer service directly, providing your tracking number.
For inquiries related to DPD (HR) tracking or any other services, DPD Croatia can be reached through the following contact details:
Their main office is located in Zagreb, Croatia. Specific office hours and detailed address information are typically available on the “Kontakt” (Contact) section of their official website.
A DPD (HR) tracking number is a unique identifier assigned to each parcel, allowing customers to monitor its journey from dispatch to delivery. This number is typically provided by the sender at the time of shipment.
DPD (HR) tracking information typically updates in real-time as the parcel moves through various stages of the delivery network (e.g., collection, sorting, transit, out for delivery, delivered). Major updates usually occur within a few hours of each scanning event.
When your DPD (HR) tracking status shows “In Transit,” it means the package is currently on its way to the destination and is being processed within the DPD network. This status covers various stages, including movement between depots and final preparation for delivery.
Changing a delivery address after DPD (HR) tracking has begun can be complex. In some cases, depending on the service and the parcel’s stage, it might be possible through the MyDPD app or by directly contacting DPD (HR) customer service. However, it’s not always guaranteed and may incur additional charges or delays.
If your DPD (HR) tracking information has not updated for an extended period or indicates an unexpected delay, it is recommended to first check the provided estimated delivery window. If the delay is significant or outside the expected timeframe, contact DPD (HR) customer service using the provided phone number or email, having your tracking number ready for assistance.