DPD (RU)

DPD (RU) Tracking Information

DPD (RU) is a prominent parcel delivery service operating in Russia, forming a vital part of DPDgroup, the international parcel delivery network of GeoPost. GeoPost is a wholly-owned subsidiary of Le Groupe La Poste, the French Post Office.

DPDgroup officially began its operations in Russia in 1991, initially under the name “Armadillo Business Parcel.” In 2007, the company underwent a significant rebranding, adopting the internationally recognized DPD Russia identity. This strategic move solidified its position as a key player in the Russian logistics market.

As one of the largest commercial delivery networks in Russia, DPD (RU) specializes in comprehensive logistics solutions, catering to both business-to-business (B2B) and business-to-consumer (B2C) segments. The company’s services are designed to meet diverse shipping needs, from standard parcel delivery to complex e-commerce fulfillment.

Key services offered by DPD (RU) include:

• DPD Classic: Standard door-to-door parcel delivery services across Russia.
• DPD Online: Integrated solutions specifically tailored for e-commerce businesses, ensuring seamless delivery from online stores to customers.
• DPD Collect: Convenient service allowing recipients to pick up their parcels from an extensive network of Parcel Shops (Pick-up/Drop-off points).
• DPD Express: Expedited delivery options for urgent shipments.
• DPD International: Reliable import and export services, connecting Russia with the global DPDgroup network.
• Warehousing and Fulfillment: Comprehensive logistics services including storage, order processing, and packing.
• Return Services: Streamlined processes for managing product returns.

DPD (RU) boasts an extensive logistical infrastructure within Russia, comprising numerous sorting centers, branches, and over 1000 Parcel Shops, ensuring wide coverage and efficient last-mile delivery. Their commitment is often encapsulated by their mission: “Delivering Your Promise.”

How to Track DPD (RU) Packages

Tracking your DPD (RU) package is designed to be straightforward, with multiple convenient options available.

1. Via DPD (RU) Official Website:

The most direct method to track your DPD (RU) shipment is through their official website.

• Visit the DPD (RU) website: https://www.dpd.ru/
• Locate the tracking field, usually prominently displayed on the homepage, labeled “Номер отправления” (Tracking number).
• Enter your unique DPD (RU) tracking number into the designated input box.
• Click the “Отследить” (Track) or similar button to view the current status and detailed tracking history of your parcel.

2. Via Synctrack Tracking Tool:

Synctrack provides an efficient alternative for tracking your DPD (RU) parcels.

• Obtain Your Tracking Number: Ensure you have your DPD (RU) tracking number, which is provided by the sender.
• Visit Synctrack: Go to the Synctrack Tracking Page: https://synctrack.io/couriers/.
• Enter Your Tracking Number: Input your DPD (RU) tracking number in the designated field.
• Click “Track”: Click the “Track” button to view the DPD (RU) tracking details of your shipment.

3. Via DPD (RU) Mobile Application:

DPD (RU) also offers a mobile application for both Android and iOS devices. This app allows users to easily track their shipments on the go, manage deliveries, and access other DPD services directly from their smartphone. The mobile application can be found by searching “Мобильное приложение DPD” on Google Play Store or Apple App Store.

What is DPD (RU) Tracking Contact Number

For direct inquiries regarding DPD (RU) tracking or other services, you can reach out to their customer support using the following contact details:

• Contact Phone Number: +7 (800) 234 45 95 (Toll-free within Russia)
• Email Address: [email protected]
• Head Office Location: 105082, Moscow, Bolshaya Pochkovaya str., 38, building 1 (Большая Почтовая ул., 38, стр.1)

FAQs about DPD (RU) Tracking

1. What is a DPD (RU) tracking number?

A DPD (RU) tracking number is a unique identifier assigned to your parcel when it is shipped. It allows you to monitor the real-time progress and location of your DPD (RU) shipment from dispatch to delivery.

2. How often is DPD (RU) tracking information updated?

DPD (RU) tracking information is typically updated at key points throughout the delivery process, such as when the parcel is scanned at a sorting center, leaves a depot, or is out for delivery. Updates occur as the parcel progresses through its journey.

3. What should I do if my DPD (RU) tracking status is not updating?

If your DPD (RU) tracking status hasn’t updated for an extended period, it might be due to a delay in scanning or transit. It is advisable to wait 24-48 hours. If the status remains unchanged, contact DPD (RU) customer service with your tracking number for assistance.

4. Can I change the delivery address or time for my DPD (RU) shipment?

Depending on the service type and the stage of delivery, it may be possible to modify the delivery address or schedule. It is best to contact DPD (RU) customer support as soon as possible with your tracking number to inquire about available options.

5. What if my DPD (RU) parcel is delayed or lost?

If your DPD (RU) parcel experiences a significant delay beyond the estimated delivery time or is believed to be lost, contact DPD (RU) customer service immediately. Provide your tracking number and details of the issue. They will initiate an investigation to locate your parcel or advise on the next steps.