DuXiuExp (深圳市独秀国际货运代理有限公司 – Shenzhen Duxiu International Freight Forwarding Co., Ltd.) is an international logistics enterprise based in Shenzhen, Guangdong, China. Established in 2012, the company primarily focuses on providing comprehensive cross-border e-commerce logistics services. Its mission is to build a global logistics network, aiming to become a leading international logistics enterprise.
The company offers a range of services designed to facilitate international shipping and supply chain management for businesses and individuals, especially within the e-commerce sector. Key services include:
- International Express Services: Acting as an authorized agent for major global express carriers such as DHL, UPS, FedEx, and TNT, DuXiuExp provides efficient and reliable international express delivery solutions.
- Dedicated Line Logistics: The company operates specialized shipping lines to various regions, including the United States, Europe, Japan, Korea, and other key international markets, offering tailored and often more cost-effective options for specific routes.
- FBA Logistics Services: DuXiuExp provides Amazon FBA (Fulfillment by Amazon) logistics, assisting sellers with direct delivery of goods to Amazon’s fulfillment centers worldwide, covering services like customs clearance, warehousing, and last-mile delivery.
- Air Freight and Sea Freight: For larger shipments or specific logistical needs, DuXiuExp offers both international air freight and sea freight services, providing flexible options for different cargo sizes and urgency levels.
- Warehousing and Customs Clearance: Complementing its transport services, DuXiuExp also offers warehousing solutions and customs clearance expertise to ensure smooth and compliant movement of goods across borders.
DuXiuExp positions itself as a partner for cross-border e-commerce, emphasizing integrated solutions that cover the entire logistics chain from origin to destination.
How to Track DuXiuExp Packages
Tracking your DuXiuExp package allows you to monitor its progress and estimated delivery. Here are the primary ways to track your shipment:
1. Via the Official DuXiuExp Website:
- Navigate to the official DuXiuExp website at https://www.duxiuexp.com/.
- On the homepage, locate the tracking input field, often labeled as “Tracking” or “查询” (Query).
- Enter your DuXiuExp tracking number into the designated field.
- Click the “Track” or “查询” button to view the real-time status and detailed tracking history of your package.
- Synctrack provides a convenient platform for tracking packages from multiple carriers, including DuXiuExp.
- Ensure you have your DuXiuExp tracking number, which is provided by the sender.
- Visit the Synctrack Tracking Page specifically for couriers at https://synctrack.io/couriers/.
- Locate the DuXiuExp tracking section or use the general tracking input field.
- Input your DuXiuExp tracking number into the designated field.
- Click the “Track” button to retrieve and display the tracking details of your DuXiuExp shipment.
3. Third-Party Tracking Websites:
Several independent third-party tracking websites (e.g., 17TRACK, Parcel Monitor) support DuXiuExp tracking. You can enter your tracking number on these platforms to get status updates, often aggregating information from various carriers.
For direct assistance regarding your DuXiuExp tracking or any other service inquiries, you can reach out using the following contact details:
Office Location:
The company’s primary operational base is located in Shenzhen, Guangdong, China. The specific address often provided is related to their headquarters or main operational facility.
FAQs About DuXiuExp Tracking
DuXiuExp tracking information typically updates within 24-48 hours after the package has been handed over to the carrier and scanned into their system. Delays can occur during peak shipping seasons or for international shipments due to customs processing.
2. What should I do if my DuXiuExp tracking number is not working or showing updates?
First, double-check the tracking number for any typos. If the number is correct and there are still no updates after 48 hours, it’s advisable to contact the sender to verify the tracking number or inquire about the dispatch status. If the issue persists, reach out to DuXiuExp customer service directly using the provided contact details.
3. What do different DuXiuExp tracking statuses mean?
Common DuXiuExp tracking statuses include:
- “In Transit” / “Processed at Sorting Center”: Your package is moving through the DuXiuExp network.
- “Arrived at Destination Country/Region”: The package has reached the destination country and is likely awaiting customs clearance or local transfer.
- “Customs Clearance Completed”: The package has cleared customs.
- “Out for Delivery”: The package is with a local courier and is on its way to the final delivery address.
- “Delivered”: The package has successfully reached its destination.
4. Can I change the delivery address for my DuXiuExp package after it has been shipped?
Changing the delivery address for a DuXiuExp package once it’s in transit can be challenging and is not always possible, especially for international shipments. It is best to contact DuXiuExp customer service as soon as possible with your tracking number to inquire if an address change is feasible for your specific shipment. Fees or delays may apply.
5. What if my DuXiuExp package is lost or significantly delayed?
If your DuXiuExp package is significantly delayed beyond the estimated delivery time, or if the tracking shows no movement for an extended period, you should contact DuXiuExp customer service immediately. Provide your tracking number and details of the issue. They will initiate an investigation into the status of your shipment. It’s often helpful to first contact the sender, as they may need to file a claim with DuXiuExp on your behalf.
+86 15056671511 
