Easy Mail

Easy Mail Tracking Information

Easy Mail was founded in 2013 and operates under a general postal services license (No. 13-072) issued by Greece’s Hellenic Telecommunications and Post Commission (EETT). Headquartered in Agios Ioannis Rentis, Athens, with additional facilities in Thessaloniki, the company joined the Orphee Beinoglou Group in late 2019, enhancing its international reach to over 200 countries. Key infrastructure includes a 3,000 m² sorting center in Athens, regional hubs in Chalandri and Elliniko, and a 1,600 m² facility in Thessaloniki. A proprietary IT system enables online shipment management and real-time tracking.

How to Track Easy Mail Packages

1. Via Official Website

• Navigate to the “ΑΝΑΖΗΤΗΣΗ ΑΠΟΣΤΟΛΗΣ” (Shipment Search) field on easymail.gr.

• Enter up to 10 tracking numbers, separated by commas.

• Click “Search” to view current status and location details.

2. Via Synctrack Tracking Tool

• Obtain the Easy Mail tracking number from the sender.

• Visit synctrack.io/couriers/ and select Easy Mail.

• Input the tracking number and click “Track” to retrieve shipment progress.

Easy Mail Tracking Contact

• Athens Office (Phone): 210 48 35 000

• Thessaloniki Office (Phone): 2310 59 05 00

• Fax: 210 48 35 060

• Email: [email protected]

• Head Office Address: Thessalonikis 4A, Agios Ioannis Rentis, 182 33, Athens, Greece

FAQs about Easy Mail Tracking

1. What format is the tracking number?

An alphanumeric code (voucher) assigned upon shipment; visible on the receipt or shipping label.

2. When is tracking information available?

Typically within 24–48 hours after package drop-off or pickup.

3. What if “No data found” appears?

• Verify the exact entry of the tracking number.

• Allow up to 48 hours for first updates.

• Contact customer service if the issue persists.

4. Are SMS or email notifications offered?

No public notification service is available; real-time updates require the web portal or third-party platforms.

5. How to report a lost or damaged shipment?

Document any damage or loss with photos, then contact the claims department immediately via phone or email, providing the tracking number and shipment details.