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ECexpress, also known as Shenzhen Yishunhang International Freight Forwarding Co., Ltd. (深圳市亿顺航国际货运代理有限公司), was established in 2007. The company’s official website is http://www.ecexpress.com.cn/. ECexpress is a logistics and freight forwarding company based in Shenzhen, China, primarily focusing on international express delivery services.
Their services encompass a range of international logistics solutions designed to meet the diverse needs of cross-border e-commerce and traditional trade. Key service areas include:
ECexpress aims to provide comprehensive, safe, and efficient global logistics services, leveraging its experience in international freight forwarding.
There are several reliable ways to track your ECexpress packages:
Via the Official ECexpress Website:
The most direct method for ECexpress tracking is through their official website.
Using Synctrack Tracking Tool:
Synctrack provides a universal tracking platform that supports ECexpress tracking.
Through WeChat:
ECexpress also provides a WeChat QR code on its official website, indicating that tracking updates or customer service interactions might be available via their official WeChat account, which is a common practice for Chinese logistics companies. Users can scan the QR code to follow their official account and potentially access tracking features.
For direct inquiries regarding your ECexpress shipment or general services, you can use the following contact details:
Q1: What is an ECexpress tracking number?
A: An ECexpress tracking number is a unique code assigned to your package by ECexpress. This number allows you to monitor the journey and current status of your shipment from dispatch to delivery. It is typically provided by the sender or seller once the item has been shipped.
Q2: How long does it take for ECexpress tracking information to update?
A: ECexpress tracking information usually begins to update within 24-48 hours after the package has been handed over to the courier and the initial scan is performed. Delays can occasionally occur during peak seasons or due to international customs processing.
Q3: What should I do if my ECexpress tracking status is not updating?
A: If your ECexpress tracking status hasn’t updated for several days, first confirm that you have entered the correct tracking number. If the issue persists, it is advisable to contact ECexpress customer service directly using the provided phone number or email address for assistance. They can investigate the specific status of your package.
Q4: What are common ECexpress tracking statuses?
A: Common ECexpress tracking statuses include: