eCourier

eCourier Tracking Information

eCourier is a prominent logistics and delivery service provider in Bangladesh, established in 2014 by Biplob Ghosh Rahul. The company is recognized for being the first to introduce bicycle delivery services in Bangladesh and also the first to obtain a license from the Bangladesh Post Office for providing digital financial services (DFS).

eCourier focuses on leveraging technology to offer efficient and reliable delivery solutions, primarily serving the rapidly growing e-commerce sector in Bangladesh. Their commitment extends to expanding service reach, particularly in rural areas, to ensure widespread connectivity for online businesses and customers.

Key services offered by eCourier include:

• E-Commerce Delivery: Specialized logistics support for online businesses, including last-mile delivery.
• General Parcel Delivery: Standard services for sending parcels.
• Document Delivery: Expedited delivery for important documents.
• Express Delivery: Faster delivery options for urgent shipments.
• Cash on Delivery (COD): A popular service allowing recipients to pay for goods upon delivery.
• Warehouse & Fulfillment: Solutions for inventory management and order fulfillment for businesses.
• API Integration: Facilitating seamless integration of their logistics services with client systems.

eCourier aims to provide on-time delivery, wide area coverage, and a robust cash on delivery system, positioning itself as a reliable partner for individuals and businesses requiring domestic courier and logistics services within Bangladesh.

How to Track eCourier Packages

Tracking an eCourier package is a straightforward process, primarily available through their official website and third-party tracking platforms.

1. Via the Official eCourier Website:

The most direct way to track your eCourier package is through their official website.

• Access the Website: Navigate to the eCourier official website: https://ecourier.com.bd/
• Locate Tracking Section: On the homepage, a prominent “TRACK YOUR PARCEL” section is available.
• Enter Tracking ID: Input your unique eCourier tracking ID into the designated field. This ID is typically provided by the sender at the time of shipment.
• View Tracking Details: Click the “Track” button to retrieve and view the latest status and journey details of your shipment.

2. Via Synctrack Tracking Tool:

Synctrack offers a convenient way to track packages from various couriers, including eCourier.

• Obtain Your Tracking Number: Ensure you have your eCourier tracking number, which is provided by the sender or merchant.
• Visit Synctrack: Go to the Synctrack Tracking Page: https://synctrack.io/couriers/
• Enter Your Tracking Number: Input your eCourier tracking number in the specified tracking field.
• Click “Track”: Click the “Track” button to view the tracking details of your eCourier shipment.

eCourier Tracking Contact Number

For inquiries regarding eCourier tracking or other services, you can reach out to their customer support using the following contact details:

• Contact Phone: +880 9642500500
• Email Support: [email protected]
• Head Office Location: House-17 (6th Floor), Road-113, Gulshan-2, Dhaka-1212, Bangladesh.

FAQs about eCourier Tracking

1. What is an eCourier tracking number?

An eCourier tracking number is a unique alphanumeric identifier assigned to each package or shipment. It allows customers and eCourier to monitor the real-time status and location of a parcel from the moment it is dispatched until it reaches its final destination.

2. How can I check the status of my eCourier package?

You can check the status of your eCourier package by entering your unique tracking ID on the “Track Your Parcel” section of the official eCourier website (https://ecourier.com.bd/) or by using a third-party tracking platform like Synctrack (https://synctrack.io/couriers/).

3. What should I do if my eCourier tracking number is not working?

If your eCourier tracking number is not providing information, first double-check that you have entered the correct number without any typos. If the issue persists, it might be due to the package not yet being scanned into the system (especially if it was recently dropped off) or a technical delay. If no update appears after a few hours or the next business day, it is recommended to contact eCourier customer support with your tracking number.

4. How frequently is eCourier tracking information updated?

eCourier tracking information is generally updated at various key points throughout the delivery process, such as when the package is picked up, sorted, leaves a facility, arrives at a new facility, is out for delivery, and finally delivered. Updates typically occur in real-time or within a few hours of each scan event.

5. What do common eCourier tracking statuses mean?

Common eCourier tracking statuses provide insights into your package’s journey. Examples include:

• “Pending/Created”: The shipment information has been received, but the package has not yet been picked up or scanned.
• “In Transit”: The package is on its way to the destination, moving between eCourier facilities.
• “Out for Delivery”: The package has left the local eCourier facility and is currently with a delivery agent for final delivery.
• “Delivered”: The package has successfully reached its destination and been signed for or left in a secure location.
• “Delivery Attempted”: A delivery attempt was made, but the recipient was unavailable or the location was inaccessible. Further attempts may follow.