ELTA Hellenic Post, established in 1828, is Greece’s national postal service provider, offering universal postal and logistics services through a network of 1,400+ access points. Key services include Express Mail Service (EMS), Door-to-Door delivery, parcel services, and financial solutions like prepaid envelopes and savings accounts. The organization also provides specialized services such as Cash on Delivery and international partnerships with Western Union and Eurogiro for secure transactions.
Via the Official Website
Visit the ELTA tracking portal (https://itemsearch.elta.gr), enter your 13-character tracking number (e.g., PP123456785GR), and view real-time updates. Tracking history is available for six months from the shipment date.
Via Third-Party Platforms
Use tools like Synctrack by entering your ELTA tracking number on their platform (https://synctrack.io/couriers/) for consolidated tracking across multiple carriers.
Additional Methods
Customer Support: Call +30 800-11-82000 for tracking assistance.
Headquarters: Located in Athens, Greece, with regional branches nationwide.
Online Contact: Submit inquiries via the contact form on www.elta.gr.
What is the tracking number format?
A 13-character code (e.g., PP123456785GR). German shipments may use a 12-digit numeric code.
How long does domestic delivery take?
Average delivery time is 1 day for standard services, with EMS offering faster options.
What if my package is lost or damaged?
Compensation up to €100 for parcels and €50 for envelopes applies for uninsured items. Use the Declared Value service for higher coverage (up to €5,000).
Can I track international shipments?
Yes, use the same tracking number on ELTA’s portal or third-party tools for global updates.
How long is tracking history stored?
Updates are accessible for six months from the shipment date.