International EMS

International EMS tracking information

Express Mail Service (EMS) is a premium international postal express product created by the Universal Postal Union (UPU) in 1999. Operated through the EMS Cooperative, it brings together over 180 postal operators to deliver documents and merchandise across more than 170 countries and territories. Core features include:

• Priority end-to-end delivery with date-certain guarantees.

• A global performance measurement and audit programme to uphold service standards.

• An Operational Guide, standard agreements, and training provided to member operators.

• A dedicated customer service system for international EMS inquiries.

How to Track International EMS Packages

1. Via the Official EMS Website

   • Navigate to the EMS global tracking page and enter the 13-character item number (e.g. EZ123456789XX).

   • Real-time scan events will display each step of the journey.

2. Via the Synctrack Tracking Tool

   • Ensure possession of the EMS tracking number provided by the sender.

   • Go to the Synctrack courier listing and select International EMS tracking.

   • Input the tracking number in the search field and click Track to view status updates.

3. Via National Postal Operator Channels

   • Many member posts offer their own online portals or mobile apps for EMS tracking.

   • Local customer service hotlines and email support teams can also provide status upon request.

FAQs about International EMS tracking

1. What is the EMS Cooperative?

A voluntary alliance of postal administrations under the UPU umbrella, established to harmonize and develop a high-quality express mail service worldwide.

2. How can the EMS item number be recognized?

EMS tracking numbers consist of 13 alphanumeric characters, starting with two letters (often “E” + another letter), followed by nine digits, and ending with the origin country’s two-letter ISO code.

3. Where can the EMS tracking number be found?

The number is printed on the shipping receipt and usually included in the dispatch confirmation email sent by the sender.

4. Why hasn’t “EMS” been mentioned in my local postal service?

Many operators brand the service under names like Speedpost, Priority Express, or International Express Post, yet still adhere to the same EMS Cooperative standards.

5. I’ve just sent an EMS parcel. How do I check its location?

Contact the postal operator that accepted the shipment or the operator in the destination country. Local customer service teams manage the day-to-day tracking updates for EMS items.