Entrego

Entrego Tracking Information

Entrego is a leading technology-driven business solutions provider specializing in fulfillment and logistics for enterprises across the Philippines. Established in 2018, it operates as a joint venture between AC Infrastructure Holdings Corporation, a wholly-owned subsidiary of Ayala Corporation, and Integrated Micro-Electronics, Inc.

Entrego’s core mission is to provide efficient and reliable logistics solutions, leveraging technology to enhance every step of the supply chain. Their comprehensive suite of services includes:

• Express Courier Services: This involves the pick-up and delivery of parcels and documents, ensuring timely and secure transportation.
• Freight Forwarding: Handling larger shipments and cargo, managing the movement of goods via various modes of transport.
• Fulfillment Services: Providing end-to-end solutions for warehousing, inventory management, order processing, and last-mile delivery, catering to the specific needs of businesses for their supply chain operations.

By integrating advanced technology into its operations, Entrego aims to offer seamless and transparent logistics experiences, making it a trusted partner for businesses seeking robust and scalable delivery solutions in the country.

How to Track Entrego Packages

Tracking an Entrego package is a straightforward process, allowing customers to stay informed about their shipment’s journey. Below are the primary methods for tracking:

1. Via the Official Entrego Website:
   • Visit the official Entrego website: https://entrego.com.ph/.
   • Locate the tracking field typically found prominently on the homepage.
   • Enter your tracking number into the designated input box. This number is usually provided by the sender or merchant.
   • Click the “Track” or equivalent button to retrieve the latest status and detailed history of your shipment.
2. Via Synctrack Tracking Tool:
   • Obtain your Entrego tracking number, which is provided by the sender.
   • Visit the Synctrack Tracking Page: https://synctrack.io/couriers/.
   • Input your Entrego tracking number into the designated field.
   • Click the “Track” button to view the tracking details of your Entrego shipment.

Entrego Tracking Contact Information

For inquiries regarding Entrego tracking or other services, customers can reach out through the following contact details:

• Contact Number: +63 2 8465 8000
• Email Address: [email protected]
• Office Location: Entrego’s main office is located at 21st Floor, Tower 2, High Street South Corporate Plaza, 26th Street corner 9th Avenue, Bonifacio Global City, Taguig City 1634, Philippines.

FAQs About Entrego Tracking

Here are some frequently asked questions about Entrego tracking:

1. What is an Entrego tracking number?

   An Entrego tracking number is a unique alphanumeric code assigned to each package or shipment. This number allows you to monitor the real-time status and location of your parcel from the moment it is picked up until it reaches its destination.

2. How long does Entrego delivery usually take?

   Entrego delivery times vary depending on the destination and the specific service chosen. Typically, local deliveries within major cities may take 1-3 business days, while provincial deliveries can range from 3-7 business days or longer, especially for remote areas. Factors like weather conditions, holidays, and unforeseen events can also affect delivery schedules.

3. What should I do if my Entrego tracking status is not updating?

   If your Entrego tracking status has not updated for an extended period, it might be due to various reasons such as a delay in scanning, transit, or a minor technical issue. It is recommended to wait at least 24-48 hours for the next update. If the status remains unchanged after this period, contact Entrego customer support with your tracking number for further assistance.

4. What happens if my Entrego package is delayed or lost?

   In case of a delayed or lost Entrego package, first, check the tracking status for any recent updates or notifications. If the package is significantly delayed beyond the expected delivery time or declared lost, you should immediately contact Entrego customer support using their provided phone number or email. Be ready to provide your tracking number and details of your shipment so they can investigate the matter and provide appropriate solutions.