China EMS

China EMS tracking information

China Postal Express & Logistics Co., Ltd. (China EMS) was founded in 1985 and became an official member of the EMS Cooperative in 1999. As the express arm of China Post Group, it leverages the national postal network to deliver domestic, international and same-city express services. Core offerings include:

• Express Mail Service (EMS) for documents and parcels

• Value-added services (e.g., cash on delivery, insurance)

• E-commerce logistics and cross-border solutions

• Warehousing, distribution and supply-chain consulting

• Real-time tracking via web, mobile app and SMS

A nationwide network of post offices and sorting centers ensures seven-day operations, while global partnerships extend coverage to over 180 countries.

How to Track China EMS Packages

1. Official Website

   • Visit the China EMS tracking page at https://www.ems.com.cn/qps/yjcx/

   • Enter the 13-digit tracking number in the input field

   • Click “查询” (Search) to view current status and transit history

2. Synctrack Tracking Tool

   • Obtain the China EMS tracking number from the sender

   • Go to Synctrack’s courier page and select China EMS

   • Input the tracking number and click “Track” to retrieve live updates

3. China Post Mobile App

   • Download the China Post Express app on iOS or Android

   • Log in or proceed as a guest, navigate to “EMS Tracking”

   • Enter the waybill number for instant status notifications

4. SMS Alerts

   • Register your mobile number on the website’s “短信服务” (SMS Service) section

   • Receive automated text messages at each major checkpoint

What is China EMS contact number

• Domestic Hotline: 11183 (toll-free within China)

• International Call: +86 10 11183 (press 8 for English service)

• Email: [email protected]

• Head Office: No. A3 Jinrong Street, Xicheng District, Beijing, China

FAQs about China EMS tracking

Q1: How long does tracking remain valid?

Tracking information is available for up to 4 months from the day after posting.

Q2: What does “NULL PVG” or “NULL PEK” indicate?

“NULL” entries mean the parcel is in transit to an airport; “PVG” refers to Shanghai Pudong, “PEK” to Beijing Capital.

Q3: Can multiple items be tracked at once?

Yes. The web tracker accepts up to 10 numbers separated by commas.

Q4: What if no updates appear after shipment?

Confirm the tracking number is correct. If still no data, contact the hotline or email [email protected] for assistance.

Q5: Is there a mobile app for real-time updates?

Yes. The China Post Express app provides EMS tracking, push notifications and service info.