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Estes

Estes Tracking Information

Estes Express Lines traces its roots to 1931, when founder W.W. Estes purchased a used Chevrolet truck to haul livestock in Southside Virginia. Over the decades, the company evolved from a small regional hauler into the nation’s largest privately held less-than-truckload (LTL) carrier, operating a network of 300+ terminals across North America. As a third- and fourth-generation, family-owned enterprise, Estes provides a full spectrum of freight solutions, including:

  • LTL Freight Shipping

  • Time Critical Guaranteed service with on-time and damage-free delivery promises

  • Final Mile Home Delivery with no-signature, front-door drops plus text and email updates

  • Volume LTL & Truckload for high-volume or full-truckload shipments

  • Cross-Border (Canada/Mexico) and U.S. Territory coverage (Alaska/Hawaii/Puerto Rico)

  • Supply Chain & Custom Logistics (kitting, consolidation, warehousing, reverse logistics)

  • Global Freight Forwarding and Trade Show Shipping

  • SureMove® moving trailers for self-loaded relocations

How to Track Estes Packages

  1. Via Official Website

    • Navigate to the Shipment Tracking page, enter the PRO number, and click Track.

    • For residential deliveries, also input the ZIP code to view real-time status, milestone progress, and estimated delivery window.

  2. Via Synctrack

    • At synctrack.io/couriers/ select Estes tracking, enter the tracking number, and initiate the search to retrieve shipment details.

  3. Via My Estes Account

    • Log into My Estes for an enhanced dashboard showing status updates, progress bars, document images, financial data, and consignee information.

  4. Via Text Message

    • Enroll in SMS notifications when using Final Mile Home Delivery to receive automatic shipment updates by text.

Contact Information for Estes Tracking

  • Customer Care (General Tracking & LTL): 1-866-ESTES4U (1-866-378-3748), Mon–Fri 8 a.m.–6 p.m. EST

  • Final Mile Home Delivery Support: 1-888-858-2684 │ [email protected]

  • Account & Sales Inquiries: [email protected] │ 804-353-1900 Ext. 2110

  • Web/API Technical Support: [email protected]

  • Corporate Headquarters: 3901 West Broad Street, Richmond, VA 23230

  • Mailing Address: P.O. Box 25612, Richmond, VA 23260

FAQs about Estes Tracking

  • How to find the PRO number? The PRO number appears on the freight bill, shipment confirmation email, or within the My Estes dashboard.

  • Why is an Estimated Delivery Date range shown? A five-business-day window reflects current LTL capacity constraints, providing the most accurate delivery window possible.

  • What if “Invalid Tracking Number” appears? Verify the PRO number and, for home deliveries, the ZIP code. If errors persist, contact Customer Care.

  • Can multiple PRO numbers be tracked simultaneously? Yes; enter each PRO number on its own line in the tracking field to receive consolidated status updates.

  • How long are tracking details and document images available? Standard status history remains accessible online; My Estes users can view shipping document images for up to three years.