Express One Hungary operates as a subsidiary of Austrian Post, boasting over 25 years of professional experience (origins dating back to 1997). The network includes over 700 couriers and a nationwide depot system, ensuring 24-hour guaranteed delivery across Hungary and reliable international transport via the EURODIS partner network. Core services encompass:
Domestic parcel delivery with flexible delivery options (home, parcel locker, pickup point)
International parcel transport throughout Europe
Value-added services such as parcel redirection, secure handling, and cash-on-delivery management
Real-time notifications via email and SMS, plus dedicated customer support channels for order modifications and inquiries
Via Official Website
Visit the Csomagkövetés page at expressone.hu/csomagkovetes
Enter the tracking number provided by the sender and click Keresés to view current status from pickup to delivery
Via Synctrack Platform
Obtain the Express One tracking number from the shipping confirmation
Go to synctrack.io/couriers/, select Express One, enter the number and press Track to retrieve real-time updates
Via Email or SMS Notifications
During shipment booking, provide an email address and/or mobile number
Receive automated alerts with a “Módosítás” link to adjust delivery time or redirect to a locker/pickup point
Via Customer Support and Chatbot
Phone: Call +36 1 8 777 400 or +36 1 8 777 444 for live assistance
Chatbot: Send a message through the Facebook Messenger link on the Kapcsolat page to track or modify delivery
General Enquiries: +36 1 8 777 400, +36 1 8 777 444
Email: [email protected]
Logistics Centre: 1239 Budapest, Európa u. 12. (access by prior appointment only)
Where can the tracking number be found?
On the shipping confirmation email, on the printed waybill, or in the order details provided by the sender.
How to change delivery time or address?
Click the “Módosítás” link in the morning’s SMS or email notification during the first delivery day, up to one modification per shipment.
What if the courier hasn’t arrived within the two-hour window?
Time slots are estimated each morning based on traffic and logistics data; earlier or later arrivals may occur without altering the guaranteed delivery day.
Is weekend delivery available?
Not for standard services. Saturday delivery is offered only to contracted corporate clients for an additional fee.
How to track returns?
Return shipments use the same tracking number and can be monitored via the official website, Synctrack, or through notification messages.