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Famiport Tracking Information

Famiport is a service platform operated by FamilyMart Taiwan, providing convenient parcel delivery and collection services through a dense network of FamilyMart convenience stores. It supports store-to-store shipping, allowing customers to send and receive packages at any participating FamilyMart location across Taiwan. Famiport offers 24-hour parcel drop-off and pick-up, with options for normal temperature, refrigerated, and frozen shipments. The platform also integrates payment collection services and provides economical packaging solutions such as Fami small bags and postal convenience packages. Famiport emphasizes fast logistics with same-day dispatch and next-day delivery in many areas, supported by real-time tracking and customer notifications.

How to Track Famiport Packages

  • Via Famiport Official Website: Customers can track their parcels by entering the tracking number on the Famiport parcel inquiry page. This provides real-time updates on parcel status, location, and estimated delivery time.

  • Using the Synctrack Tracking Tool: Famiport tracking is also accessible through Synctrack. Enter the Famiport tracking number on the Synctrack courier tracking page and click “Track” to view detailed shipment information.

  • FamilyMart App: The FamilyMart mobile app allows users to manage deliveries, receive notifications, and track parcels conveniently on their smartphones.

  • SMS Notifications: Customers can opt-in for SMS alerts to receive timely updates on parcel status and delivery progress.

Famiport Contact Number

  • Customer Service Phone Number: +886 2 2653 0000 (FamilyMart Taiwan general service line)

  • Customer Service Email: Available via FamilyMart Taiwan’s official website contact form

  • Office Location:
    FamilyMart Co., Ltd.
    No. 6, Section 2, Minsheng East Road, Taipei City, Taiwan

FAQs About Famiport Tracking

  • Where can I find my Famiport tracking number?
    The tracking number is provided on the receipt or confirmation message after parcel drop-off at a FamilyMart store.

  • Can I track my Famiport parcel without registering?
    Yes, tracking is available without registration by entering the tracking number on the official website or Synctrack platform.

  • What should I do if my parcel status is not updating?
    Contact Famiport customer service or visit the sending FamilyMart store for assistance.

  • Is it possible to change the delivery store after shipment?
    Changes to the delivery location are generally not supported once the parcel is in transit.

  • Does Famiport support refrigerated and frozen shipments?
    Yes, Famiport offers services for norma