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Far International Logistics is a China-based cross-border logistics provider established in 2004, specializing in e-commerce logistics solutions. The company operates over 30 domestic outlets and serves 220+ countries with Express, Standard, and Economic shipping options. It integrates self-developed logistics technology, including a real-time tracking system and a SaaS platform for supply chain optimization. Key milestones include partnerships with Alibaba (2021) and a Hong Kong stock exchange listing in 2023.
Via Official Website
Visit the Track and Trace section on the Far International Logistics website.
Enter the tracking number (e.g., starting with FAREX followed by 10 digits) to view real-time updates.
Via Synctrack Tracking Tool
Navigate to the Synctrack platform.
Input your Far International Logistics tracking number to retrieve shipment details, including location and delivery status.
Global Hotline: 400-128-5656 (China)
Email: [email protected]
Headquarters:
Room 201, No. 22 Great Wall Street, Gongshu District, Hangzhou, Zhejiang Province, China
US Offices:
Chicago: +1 773 656 2375
Portland: +1 207 420 2971489.
Why hasn’t my tracking information updated?
Common causes include transit between checkpoints, customs delays, or technical issues. Updates may resume within 1–2 weeks.
How long does delivery take?
Express: 3–14 days (via partners like UPS/DHL).
Standard/Economic: 15–60 days, depending on destination.
Can I change the delivery address after shipping?
Contact customer service immediately. Changes depend on the shipment’s current stage.
How to handle customs delays?
Check tracking for statuses like “Held in Customs” and contact Far International’s support for assistance.
What if my package is lost?
Report the issue to customer service with the tracking number for investigation