Fastgo

Fastgo Express Tracking Information

Fastgo Express is a specialized logistics group offering comprehensive cross-border e-commerce solutions. Established to serve cross-border e-retailers, platforms and individual shoppers, Fastgo Express provides:

• Overseas warehousing and bonded stock services

• Consolidation and trans-shipment for bulk e-commerce parcels

• VMI inventory management, customs clearance, and cross-border trunk transport

• Global last-mile delivery, returns management, procurement and payment logistics

Network coverage spans China, Australia, Canada, New Zealand, Japan, USA and Hong Kong, with ongoing expansion of service points.

How to Track Fastgo Express Packages

1. Via Official Website

   • Navigate to the Order Tracking page at fastgoexpress.com/TrackNum.aspx

   • Enter the Fastgo Express tracking number and click Track to view real-time status.

2. Via Synctrack Platform

   • Obtain the Fastgo Express tracking number from the seller or shipping confirmation.

   • Visit the Synctrack courier list at synctrack.io/couriers/

   • Input the tracking number in the designated field and select Track to retrieve current shipment details.

3. Via WeChat Mini Program

   • Follow the FastgoexpressCA official WeChat account.

   • Use the embedded mini program to create new orders, upload ID photos, and check parcel routing and status directly in the app

Fastgo Express Contact Details

• Head Office (Canada): #105/110-13431 Maycrest Way, Richmond, BC V6V 2M3

• Phone (Vancouver Operations): +1 604-270-8680 (ext 1)

• Alternative Customer Service (China Toll-Free): +86 400-886-3278

• Email (Official Contact Form): Available via the Contact Us page on fastgoexpress.com

FAQs about Fastgo Express Tracking

What format is the Fastgo Express tracking number?

A combination of letters and digits unique to each parcel; provided by the sender in the shipping confirmation or on the airway bill.

Why isn’t the tracking status updating?

Delays can occur due to customs clearance procedures or regional network handovers; allow 12–24 hours for system synchronization.

How to locate the tracking number?

Check the shipping confirmation email, order details on the retailer’s website, or the printed label/receipt from the drop-off point.

Is it possible to receive SMS or email updates?

Via third-party platforms like Synctrack, subscription options enable automatic email/SMS notifications when the parcel status changes.

Can returns be tracked using the same number?

Yes—return shipments use the same tracking number and can be monitored via the official website or the Synctrack tool.