France Express

France Express Tracking Information

France Express is a prominent French transport and logistics company, established to serve professionals with express delivery solutions. Founded in 1980 with its initial four branches, the company rapidly developed a robust national network across France. It operates as a vital part of the Geopost network, now known as DPDgroup, a leading international parcel delivery service.

France Express focuses on providing tailor-made transport services that act as an extension of its clients’ businesses, emphasizing proximity, responsiveness, and reliability. Their core expertise lies in express transport dedicated to professionals, handling a diverse range of goods including urgent, fragile, oversized, and specialized shipments.

Key services offered by France Express include:

• Express Delivery: National D+1 (next-day) delivery, and urgent D+0 (same-day) delivery for time-sensitive shipments.
• Specialized Transport: This includes handling specific categories such as:
  • Healthcare products: Transport of thermo-sensitive items, medical devices, and pharmaceutical goods.
  • Tires: Dedicated logistics for tire distribution.
  • Dangerous Goods (ADR): Certified transport of hazardous materials.
  • B2B E-commerce: Solutions tailored for business-to-business online sales.
  • Oversized Parcels: Management of large or bulky items.
• Logistics Solutions: Beyond transport, they offer warehousing, order preparation, and distribution services to streamline supply chains.

The company leverages its extensive network and specialized equipment to ensure efficient and secure delivery across France, reinforcing its commitment to professional clientele.

How to Track France Express Packages

Tracking your France Express package is designed to be straightforward, with multiple methods available to monitor your shipment’s progress.

1. Via the Official France Express Website

The most direct way to track your package is through the official France Express website.

• Access the Website: Navigate to https://www.france-express.com/.
• Locate Tracking Section: On the homepage, there is a clearly visible section for package tracking (often labeled “Suivi de colis” or similar).
• Enter Tracking Number: Input your France Express tracking number into the designated field. This number is typically provided by the sender.
• View Tracking Details: Click the “Track” or “Search” button to display the real-time status and delivery history of your shipment.

2. Via Synctrack Tracking Tool

Synctrack offers a convenient platform to track your France Express packages, alongside various other couriers.

• Obtain Your Tracking Number: Ensure you have your France Express tracking number, which is provided by the sender.
• Visit Synctrack: Go to the Synctrack Tracking Page: https://synctrack.io/couriers/.
• Enter Your Tracking Number: Input your France Express tracking number in the designated field.
• Click “Track”: Click the “Track” button to view the tracking details of your France Express shipment.

France Express Tracking Contact Information

For direct inquiries regarding your France Express shipment, you can use the following contact details:

• Contact Phone Number: +33 809 100 001 (This is the general customer service number for calls within France; international callers should use the full number).
• Email/Contact Form: France Express primarily directs customers to use their online contact form available on their official website for written inquiries. They do not publish a general email address for direct customer service or tracking inquiries. Alternatively, you can contact your specific local France Express agency for assistance.
• Head Office Location:

  155 rue de Flandre
  75019 Paris, France

FAQs about France Express Tracking

Q1: How do I find my France Express tracking number?

A1: Your France Express tracking number is typically provided to you by the sender of the package. This could be found in a shipping confirmation email, on a shipping label, or directly communicated by the seller.

Q2: What should I do if my France Express tracking status hasn’t updated?

A2: If your tracking status has not updated for an unusual period, first allow for potential delays, especially during peak seasons. If the delay persists, it is advisable to contact France Express customer service at +33 809 100 001 with your tracking number for further investigation.

Q3: What does “Delivered” mean if I haven’t received my France Express package?

A3: If your France Express tracking shows “Delivered” but you have not received the package, first check with household members, neighbors, or any designated safe places around your property. If the package is still not found, immediately contact France Express customer service with your tracking details to report the discrepancy.

Q4: Can I change the delivery address for my France Express package after it has been shipped?

A4: Changing a delivery address after a package has been shipped can be complex and may not always be possible, especially for express services. It is best to contact France Express customer service as soon as possible with your tracking number to inquire about any available options for address modification or redirection.

Q5: What if I missed a delivery attempt by France Express?

A5: If France Express attempted delivery and you were not available, they typically leave a delivery notification with instructions on how to reschedule delivery or where to pick up your package. Follow the instructions on the notification. If no notification was left, check your tracking status for details or contact France Express customer service directly.