Fulfilla is a third-party logistics (3PL) and e-commerce fulfillment company that provides services to businesses. They specialize in managing the entire order fulfillment process, from receiving goods to warehousing, inventory management, order processing, and shipping. Fulfilla aims to simplify and optimize supply chain operations for online retailers and brands, enabling them to scale without needing to manage their own warehousing and shipping infrastructure.
Their core services include warehousing and storage, pick-and-pack services, shipping solutions for both Business-to-Consumer (B2C) and Business-to-Business (B2B) orders, and returns management. Fulfilla focuses on leveraging technology to provide efficient and reliable fulfillment services, helping businesses ensure timely and accurate delivery to their customers.
Tracking a package managed by Fulfilla typically involves using the tracking number provided by the merchant, which corresponds to the final shipping carrier. Fulfilla itself is a fulfillment partner and does not operate a public tracking portal for individual end-customer packages on its website.
Since Fulfilla partners with various shipping carriers (such as USPS, UPS, FedEx, DHL, and others), the most direct way to track a package is by using the tracking number provided by the merchant on the respective carrier’s official website. The merchant will provide a tracking number that links directly to the chosen shipping carrier’s tracking system. Locate the “Track” or “Tracking” section on the carrier’s website, enter the tracking number, and click to view the shipment’s progress.
Tracking your Fulfilla package is simple and efficient using the Synctrack platform. To use the Synctrack platform, first, obtain your Fulfilla tracking number, which is provided by the seller. Then, visit the Synctrack Tracking Page at https://synctrack.io/couriers/. Input your tracking number in the designated field. Finally, click the “Track” button to view the tracking details of your shipment.
For direct inquiries related to Fulfilla’s services, or if you are a business partner, the primary contact method available is via email.
For package-specific inquiries as an end-customer, it is generally recommended to first contact the merchant from whom the purchase was made, as they will have direct communication with Fulfilla regarding your order.
To track your package, use the tracking number provided by the merchant (seller) on the website of the actual shipping carrier (e.g., UPS, FedEx, USPS) or through a universal tracking platform like Synctrack. Fulfilla is the fulfillment partner, not the direct delivery carrier.
If your tracking number is not providing updates, first confirm you have entered it correctly. Allow some time for the tracking information to appear, as there might be a delay between the package being shipped and the tracking system updating. If the issue persists, contact the merchant directly for assistance.
Fulfilla partners with various shipping carriers to deliver packages. The specific carrier (e.g., USPS, UPS, FedEx, DHL) for your package is determined by the merchant and the chosen shipping method. The tracking number provided by the merchant will typically indicate which carrier is handling your delivery.
Tracking information may not update immediately for several reasons, including the package not yet being scanned at the next facility, transit delays, or weekend/holiday schedules. Allow 24-48 hours for updates. If there is a prolonged lack of updates, contact the merchant for further clarification.
Once a package has been shipped and handed over to the final carrier, changing the delivery address is often difficult or impossible directly through Fulfilla. Any such requests typically need to be made through the merchant or, in some cases, directly with the shipping carrier, depending on their policies and the package’s status.