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FZEX, officially known as Shenzhen Feiying International Logistics Co., Ltd., is a prominent cross-border e-commerce logistics service provider headquartered in Shenzhen, China. Established in 2007, FZEX specializes in offering comprehensive, one-stop logistics solutions for businesses engaged in international trade, particularly those utilizing Amazon’s FBA program.
FZEX’s core services are designed to facilitate efficient and reliable global shipping. These include:
The company’s mission is to deliver professional, safe, efficient, fast, and thoughtful logistics services, emphasizing reliability and customer satisfaction in the highly dynamic cross-border e-commerce landscape.
Tracking your FZEX package is a straightforward process, with multiple options available to keep you informed about your shipment’s journey.
FZEX primarily offers tracking through its official website and partnership with universal tracking platforms. No specific mention of dedicated mobile apps or text message tracking services is highlighted on their official website.
For inquiries related to FZEX tracking or other services, customers can reach out using the following contact details:
The FZEX office is located at:
2nd Floor, Building D, Area A, Fuqiao Second Industrial Zone, Fuqiao Avenue, Xinhe Community, Fuyong Street, Bao’an District, Shenzhen City, China.
Q1: How can I track my FZEX package?
A1: You can track your FZEX package directly on their official website (http://www.fzex.cc/) by entering your tracking number in the designated field. Alternatively, use a universal tracking platform like Synctrack (https://synctrack.io/couriers/) for comprehensive tracking updates.
Q2: What should I do if my FZEX tracking number is not working?
A2: If your FZEX tracking number is not yielding results, first verify that you have entered it correctly, without any spaces or typos. It can also take some time (up to 24-48 hours) for tracking information to appear after the package has been dispatched. If the issue persists, contact FZEX customer service via phone or email for assistance.
Q3: How long does FZEX delivery usually take?
A3: FZEX delivery times vary depending on the service selected (e.g., International Express, Air Freight, Sea Freight) and the destination country. Factors like customs clearance, weather conditions, and peak seasons can also influence transit times. For specific estimates, it is best to refer to the service agreement or contact FZEX directly.
Q4: What types of services does FZEX offer beyond basic shipping?
A4: Beyond standard shipping, FZEX offers specialized services such as Amazon FBA first-leg solutions (including customs and tax handling), warehousing services (storage, sorting, labeling, packaging), and value-added services like customs clearance support and cargo insurance.
Q5: Whom should I contact if I have questions about my FZEX shipment?
A5: For any inquiries regarding your FZEX shipment, including tracking status or service details, you can contact FZEX customer service at +86 400-888-0050 or send an email to [email protected].