GDEX

GDEX Tracking Information

GDEX Berhad was established in 1997, positioning itself as a leading express courier in Malaysia. Key milestones include:

• 2000: Entry of Mr Teong Teck Lean as controlling stakeholder

• 2003: First local carrier to achieve ISO 9001:2000 certification

• 2005: Listing on the ACE Market of Bursa Malaysia

• 2007: Expansion into Singapore

• 2008: First local express carrier to deploy a conveyor sorting system

Core services offered on the official website include:

• Domestic & International Delivery (next-day and economy options)

• Freight & Shipment Protection

• Warehousing solutions

• Digital Solutions via the myGDEX platform (e-commerce, retail/web/cybersecurity modules)

• Integration Tools (Track Button, Tracking API)

How to Track GDEX Packages

1. Via Official Website

   • Navigate to gdexpress.com/tracking/

   • Enter the consignment number or customer reference number

   • Click Track to view real-time status, location, and estimated delivery date

2. Via Synctrack Platform

   • Access the Synctrack Tracking Page and select GDEX as the courier

   • Input the GDEX tracking number in the search field

   • Click Track to retrieve detailed shipment updates

3. Via myGDEX Mobile App

   • Download the myGDEX app from the App Store or Google Play

   • Log in with account credentials to view all active shipments and history

What is the difference between tracking on SyncTrack and GDEX Website?

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For consumers:

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GDEX Tracking Contact Details

• Call Centre (General Enquiries): 03-6419 5003

• Customer Service Hotline: 03-6419 5003

• Call Centre (Escalations): 03-6419 5003

• WhatsApp Support: +60 3-6419 5003

• Email: [email protected]

• Head Office: Petaling Jaya, Selangor, Malaysia

FAQs About GDEX Tracking

How can shipment status be tracked online?

Visit gdexpress.com/tracking/, enter the consignment number, and click Track to view current location, status updates, and estimated delivery date.

What if tracking information shows no recent updates?

Contact the Customer Service Hotline (03-6419 5003) or send a query via the myGDEX app to clarify any delays or special handling requirements.

Can tracking queries be made via mobile app?

Yes. The myGDEX app provides real-time tracking, push notifications for status changes, and history of all past shipments.