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GIG Logistics is recognized as a prominent e-commerce and logistics company operating in Nigeria with an expanding footprint across Africa and the United States. As a vital part of the GIG Group, the company was established with a clear vision to transform the logistics sector by leveraging technology to enhance efficiency and reliability. Their commitment focuses on providing seamless and dependable delivery solutions to meet diverse client needs.
The company offers a comprehensive suite of logistics services designed to cater to various market demands, including:
Tracking a GIG Logistics package is straightforward, with multiple methods available to monitor your shipment’s progress.
The primary and most direct method for GIG Logistics tracking is through their official website.
Synctrack provides a universal tracking platform that supports GIG Logistics tracking, offering an alternative way to monitor your parcels.
For inquiries regarding GIG Logistics tracking or other services, customers can reach out through the following official contact channels:
Here are some frequently asked questions regarding GIG Logistics tracking:
What is a GIG Logistics tracking number?
A GIG Logistics tracking number (also referred to as a waybill number or consignment number) is a unique identifier assigned to each parcel or shipment. This number allows customers to monitor the real-time progress and status of their package from dispatch to delivery.
How long does it take for GIG Logistics tracking information to update?
Typically, GIG Logistics tracking information begins to update within 24 to 48 hours after the package has been dispatched and scanned into their system. Delays can occasionally occur due to processing times or peak periods.
What should be done if the GIG Logistics tracking status is not updating?
If your GIG Logistics tracking status remains unchanged for an extended period, it is recommended to first re-check the tracking number for accuracy. If the issue persists, promptly contact GIG Logistics customer service using the provided contact numbers or email address for assistance.
Can the delivery address be changed after a GIG Logistics package has been dispatched?
Changing a delivery address for a GIG Logistics package once it has been dispatched is generally difficult and often not possible, especially if the package is already in transit or out for delivery. Any requests for address changes should be made immediately by contacting GIG Logistics customer support as soon as possible.