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GigaCloud Technology Inc. operates as a pioneering B2B end-to-end large parcel merchandise marketplace. Established in 2019, the company connects manufacturers, primarily in Asia, with online resellers and brick-and-mortar retailers across the U.S., Europe, and Asia. GigaCloud’s core business revolves around facilitating seamless international trade of large, bulky products such as furniture, home goods, and fitness equipment.
Their comprehensive solution encompasses the entire supply chain, offering an integrated approach that includes:
GigaCloud Technology Inc. leverages its cutting-edge global network of warehouses and logistics to enable efficient and cost-effective distribution, making it easier for businesses to trade large items globally. While their services are primarily business-to-business (B2B), their robust logistics infrastructure is fundamental to the delivery of goods purchased by consumers from their reseller clients.
Tracking packages facilitated by GigaCloud Technology Inc. typically involves utilizing the tracking number provided by the seller who used GigaCloud’s logistics services.
Via the Seller’s Information or Carrier Website: GigaCloud Technology Inc. provides logistics services to businesses. When a purchase is made from a retailer or seller that utilizes GigaCloud’s shipping and delivery network, the seller typically furnishes the buyer with a tracking number and the name of the final delivery carrier (e.g., FedEx, UPS, or a specialized freight company). To track the package, input this tracking number directly on the respective carrier’s official website. GigaCloud Technology Inc.’s website itself does not feature a public-facing, direct package tracking portal for individual consumer orders, as their platform is designed for B2B client management.
Via Synctrack Tracking Tool: Synctrack offers a convenient way to track various shipments, including those that might be handled through GigaCloud Technology Inc.’s logistics network and delivered by partner carriers. To use Synctrack for GigaCloud Technology Inc tracking:
For general inquiries or support regarding GigaCloud Technology Inc.’s services, you can reach them through the following contact details:
While a direct public phone number for consumer-level tracking inquiries is not prominently displayed, businesses seeking to partner with GigaCloud or requiring support for their marketplace operations can typically find contact information via their platform’s client support sections. Their main office location is often associated with their operational hubs, particularly in Southern California, USA.
How do I get my tracking number for a GigaCloud-handled shipment?
Your tracking number is typically provided by the seller or retailer from whom you purchased the product. Since GigaCloud operates as a B2B logistics provider, the seller is responsible for communicating tracking details to the end customer.
Why is my GigaCloud Technology Inc tracking not updating?
Tracking updates can sometimes experience delays due to various factors, including transit time between logistics hubs, customs processing, or weekend/holiday schedules. If there’s no update for an extended period (e.g., several business days), it is recommended to contact the seller directly for assistance.
What type of products does GigaCloud Technology Inc typically handle for shipping?
GigaCloud Technology Inc. specializes in large parcel merchandise, which commonly includes items such as furniture, home goods, fitness equipment, and other bulky products that require specialized logistics and last-mile delivery solutions.