GLS Croatia is a subsidiary of the GLS Group, a European logistics network established in 1999. The company specializes in domestic and international parcel delivery, offering services such as express shipping, flexible delivery options, and eco-friendly solutions. Their operations prioritize digital integration, providing tools for real-time tracking and customer support. Key details from their official website highlight a focus on reliability, transparency, and sustainable logistics practices.
Via Official Website:
Visit the GLS Croatia tracking page and enter your tracking number (e.g., 123456789HR) in the designated field.
Click “Track” to view real-time updates, including delivery status and location details.
Using Synctrack Tracking Tool:
Navigate to the Synctrack courier tracking page (https://synctrack.io/couriers/).
Input your GLS Croatia tracking number and select the carrier to retrieve shipment details.
Additional Methods:
Mobile App: Track packages via the GLS One app (available for iOS and Android).
SMS/Email Alerts: Opt for notifications during shipment booking to receive updates directly.
Customer Service Phone: +385 1 6293 300 (available on weekdays).
Email Support: [email protected].
Office Location: GLS Croatia’s headquarters is in Zagreb, with regional depots across major cities.
Why is my tracking number not recognized?
Ensure the number matches the format provided (e.g., 11 digits ending with “HR”). Contact support if issues persist.
How long does delivery take within Croatia?
Domestic shipments typically arrive in 1-2 business days, depending on the service selected.
Can I redirect a package after dispatch?
Use the Flex Delivery Service via the website or app to modify delivery preferences before the final attempt.
What if my package is delayed?
Check tracking for updates or contact customer support for unresolved delays.
Is real-time tracking available for international shipments?
Yes, international parcels are traceable via the same tools, with updates at key transit points.